Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major.
2+ years of experience as a Technical Operations Engineer or in a similar technical operations role.
High proficiency engineering with Infrastructure-as-Code principles.
Experience engineering infrastructure for a SaaS product/platform.
Requirements:
Own infrastructure across all of our environments from production to dev.
Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand.
Facilitate and carry out deployments across all of our environments.
Contribute to the infrastructure architecture and best practices for the applications we deploy.
Job description
Technical Operations Engineer - Job ID 26DEV401- Remote (US Based)
Job type: Full-time employee
Location(s): Remote (CT, MA, NH, NJ, NY, Eastern PA or VT, USA).
Responsibilities (What you’ll do)
Own infrastructure across all of our environments from production to dev
Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand
Facilitate and carry out deployments across all of our environments
Contribute to the infrastructure architecture and best practices for the applications we deploy
Write software tools and systems to automate, explore and report on our infrastructure
Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding
Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc)
Provision accounts and equipment
Compose and maintain detailed technical specifications and diagrams
Perform root-cause analyses of under-performing infrastructure
Dive into code and logs with engineers as technical challenges arise
Develop proofs of concepts as needed
Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above
Requirements (What we’re looking for)
Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major.
2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer)
High proficiency engineering with Infrastructure-as-Code principles
Experience engineering infrastructure for a SaaS product/platform
Experience engineering cloud-based infrastructure
Experience engineering infrastructure using message/event queues
Experience engineering infrastructure using containers
Experience engineering with Terraform and Ansible
Experience with multiple frameworks, databases, services, and tools
Excellent written and verbal communication skills
Experience working as a member of a highly-collaborative engineering team
Experience communicating directly with clients
Valid US work authorization
Located in or willing to relocate to one of the following states: New Hampshire, Vermont, Massachusetts, Connecticut, New York, New Jersey, [Eastern] Pennsylvania
Bonus Points
Strong foundation in Information Security
HealthTech experience
Master of Science degree in Information Systems, Computer Science, Software Engineering, or similar engineering major
Experience engineering infrastructure in AWS and/or Azure
Experience with agile/scrum or kanban process methodology
Working proficiency of Spanish or Ukrainian language skills
