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Regional Legal Operations Lead

Role overview

Qualifications

  • Experience in Legal Operations, business operations, consulting, or a related field
  • Strong program execution and project management capabilities
  • Ability to work cross-functionally and influence stakeholders in a matrixed environment
  • Experience driving adoption, change, and operational improvement through collaboration and expertise

Responsibilities

  • Execute the Legal Operations roadmap across North America, aligning global priorities with regional needs
  • Act as a subject-matter expert on legal operations processes, service delivery models, and legal technology
  • Design and implement systems, processes, and workflows including intake, triage, and matter management
  • Lead the rollout and adoption of legal technology tools such as CLM, e-billing, workflow, and reporting solutions

About the company

LexisNexis Legal logo

LexisNexis Legal

Information Services & Data Providers

Bringing visibility, value, and simplicity to your everyday operations. LexisNexis Global Software Solutions develops business management technologies that enable law firms, professional services firms and legal departments to streamline workflow, improve collaboration, reduce expenses, improve efficiencies and drive better outcomes. Legal software solutions include: CounselLink®: Enterprise legal management designed to help corporate legal departments gain 100% visibility into their work, matters, and invoices. InterAction®: Client relationship management developed specifically for legal and professional services firms to uncover value in their contacts and deliver improved client experiences. Juris®: Financial management software that simplifies billing and accounting management, helping law firms optimize productivity and profitability.

Company details

IndustryInformation Services & Data Providers
Company size501 - 1000

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Job description

Are you ready to shape and deliver Legal Operations at scale across North America?

Do you enjoy driving operational improvements, influencing stakeholders, and turning strategy into measurable outcomes?

About the Role

LexisNexis is seeking a Regional Legal Operations Lead to drive the execution of the Legal Operations model across North America. This role focuses on delivering global initiatives within the region while ensuring alignment with local business needs. You will collaborate across teams to improve processes, implement technology, and deliver measurable operational outcomes through expertise and influence.

Responsibilities

  • Execute the Legal Operations roadmap across North America, aligning global priorities with regional needs

  • Act as a subject-matter expert on legal operations processes, service delivery models, and legal technology

  • Design and implement systems, processes, and workflows including intake, triage, and matter management

  • Lead the rollout and adoption of legal technology tools such as CLM, e-billing, workflow, and reporting solutions

  • Track performance metrics and translate insights into actionable improvements

  • Support continuous improvement of service delivery models and operational frameworks

  • Collaborate across a matrixed environment to influence stakeholders and drive execution

  • Bridge global Legal Operations strategy with regional delivery and feedback

Requirements

  • Experience in Legal Operations, business operations, consulting, or a related field with a focus on implementation and delivery

  • Strong program execution and project management capabilities

  • Ability to work cross-functionally and influence stakeholders in a matrixed environment

  • Strong analytical and problem-solving skills with the ability to translate insights into outcomes

  • Experience driving adoption, change, and operational improvement through collaboration and expertise

  • Experience in a technology, information services, software, data, analytics, AI, or SaaS environment

  • Familiarity with commercial legal workflows and related operational areas such as privacy, compliance, or risk management

  • Hands-on experience with legal operations platforms including CLM, e-billing, matter management, workflow automation, reporting, and AI tools

Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern
Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.



U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in New York, the base pay range is $126,900 - $211,500.If performed in New York City, the base pay range is $138,400 - $230,700.If performed in Rochester, NY, the base pay range is $115,400 - $192,300.If performed in Ohio, the base pay range is $109,500 - $182,700.

This job is eligible for an annual incentive bonus.







We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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