Key Facts

Remote From:

United States

Category: Counselor

Freelance

English

Hard Skills

Enrollment Management Data Privacy Laws Insurance Law Data Entry

Other Skills

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Customer Service
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Microsoft Word
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Microsoft Excel
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Microsoft Outlook
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Microsoft Internet Explorer
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Critical Thinking
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Problem Solving
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Detail Oriented
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Professionalism
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Social Skills

Roles & Responsibilities

High school diploma required
Active appropriate state life and health insurance license(s) required
Insurance background and/or voluntary benefits experience preferred
Computer skills, including experience with data entry, Microsoft Word, Excel, and Outlook

Requirements:

Educate and enroll eligible employees in benefit plans during open enrollment periods
Complete and submit all benefit applications in compliance with data entry and data privacy policies
Conduct all business according to highest possible standards of professional conduct
Maintain client and employee confidences and protect confidential information

Employee Family Protection, Inc.

Human Resources, Staffing & Recruiting

About Employee Family Protection, Inc.

Employee Family Protection is not just our name – it’s what we do. We assist employees in protecting themselves and their families with informed benefit decisions. Our clients value their employees benefit enrollment process, therefore, we are committed to offering valuable benefit advisement, cutting edge enrollment and billing technology, administrative support, proprietary billing solutions, and enrollment services to each client as needed. Our clients are assigned a dedicated team of experts equipped for their workforce’s needs before, during, and after the enrollment process. Over the last 43 years our growing staff has been devoted to holding a place as a national leader in the benefit service industry. Employee Family Protection provides innovative solutions for a better benefit experience.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

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Job description

Job Type

Part-time, Contract

Description

Position Summary:

The Benefit Counselor educates client employees about employee voluntary benefits and enrolls employees in various enrollment platforms. The position offers paid national travel and remote opportunities along with a flexible schedule.

Essential Functions:

1. Actively participates in case, enrollment, product, and systems training. Educate and enroll eligible employees through face-to-face, telephonic Benefit Service Center, and/or website in benefit plans during open enrollment periods.

2. Accurately and thoroughly complete and submit all benefit applications in compliance with data entry and data privacy policies and regulations. All shifts and weekends available. Conduct all business and actions according to highest possible standards of professional conduct. Maintain client and employee confidences and protect confidential and proprietary information obtained in the course of employment.

Requirements

Educational Requirements:

High school diploma required. Active appropriate state life and health insurance license(s) required.

Experience Requirements:

Insurance background and/or voluntary benefits experience preferred.
Computer skills, including experience with data entry, Microsoft Word, Excel, and Outlook; Internet Explorer; and web-based enrollment systems.
Ability to think critically and act logically to evaluate situations, solve problems and make recommendations.
Reliable, professional, friendly, attention to detail, and able to work with diverse groups of clients.
Develop and maintain positive relationships to provide excellent customer service.