Logo for Claims Management Resources, Inc. (CMR)

Claims Research Specialist

Key Facts

Remote From: 
Full time
English

Hard Skills

Other Skills

  • Research
  • Information Processing
  • Communication
  • Customer Service
  • Teamwork

Roles & Responsibilities

  • Ability to positively interact with customers
  • Strong analytical skills
  • Data entry proficiency
  • Effective communication skills

Requirements:

  • Verify that data is accurate and complete
  • Analyze and research information to determine the correct party is being billed
  • Record claim information via data entry into CMR's customized software applications
  • Respond to client and potential responsible party requests for information via email and telephone

Job description

Who We Are 

We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.

 

Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success

 

We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. 

 

Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. 

 

Who We’re Looking For 

We’re looking for someone  who can positively interact with our customers, potential responsible parties, as well as other employees.  As a Claims Research Specialist, we expect you to process utility property and damage claims in accordance with CMR's established guidelines and procedures. 

 

On a Typical Day, You'll

  • Verify that data is accurate and complete
  • Analyze and research information to determine the correct party is being billed
  • Record claim information via data entry into CMR's customized software applications
  • Respond to client and potential responsible party requests for information via email and telephone
  • Communicate with co-workers, management, and clients in a courteous and professional manner 

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