Technical Service Representative

Objective

 Provide technical expertise to customers especially in the field of Mobility-Commercial Vehicles manufacturing in support of Axalta’s high bake / low bake coatings portfolio. This will include the development and application of products, processing techniques, and the resolution of complex customer end problems.

 Establish new products in the market. Customer facing role by proper coordination of the activities with other functions (Technology, Marketing, Sales, Operations & Supply Chain) and other business units in support of program/product strategies.

Essential Functions

·Development of sustainable relationships at different levels of OEM customer (Bus, Tipper, Trucks, 2W/3W, Railways).

·Providing technical service to the Key OEM accounts.                                                                                                                                           

·Implementation / Monitoring / Coordination of OEM related projects.

·Conducting trials and establishing new products on customer line with the help of Technology team.

·Adding New Product approvals at OEM

·Monitoring and reporting the data for Sales, Paint consumption, & training internally and to OEM’s

·Process implementation & standardization at customer’s line.

• Conducting / organizing various Trainings & audits at various OEM’s and vendors of OEM.
• Handling trouble shooting activities related to product & Colors.
• Developing Standard operating processes on customer line.

Qualifications

• Graduate degree in Chemical Engineering/ Paint Technology/PG in Chemistry.
• Adept at working in a multi-cultural environment.
• Experience working in a global environment a plus.
• Knowledge of paint formulation and Paint application processes- Preferred.
• Must possess at least 3-6 years of experience in Industrial coating industry with proven track record to include a combination of technical, process and commercial roles.
• Experience working in an R&D environment and bringing new products to market is highly preferred.
• Ability to influence customers and establish strong customer relationships.
• Capable of managing multiple projects and tasks simultaneously and leading multi-functional teams without direct control.
• Proven problem-solving and analytical skills with data-based decision-making capability.
• Ability to understand customer needs and translate them into product offerings / solutions.
• Strong communication skills along with Proficiency in MS Office is a must with presentation skill. Experience using SalesForce.com and information databases a plus.
• Ability to collaborate and build teamwork is essential.
• Ability to travel extensively based on need.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.

Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.