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Spec, Utilization Management

Role overview

Qualifications

  • 5 years Clinical nursing experience
  • 2 years Care Management
  • Working knowledge of managed care and health delivery systems
  • RN - Registered Nurse - State Licensure And/or Compact State Licensure Upon Hire Req or LPN - Licensed Practical Nurse - State Licensure

Responsibilities

  • Perform prospective, concurrent and retrospective reviews for authorization, appropriateness of care determination and benefit coverage
  • Analyze clinical information, contracts, mandates, and guidelines to determine appropriateness and authorization of clinical services
  • Conduct research and analysis of pertinent diseases, treatments and technologies to support decisions
  • Make appropriate referrals and assist members and providers for alternative settings for care

About the company

ICONMA logo

ICONMA

Human Resources, Staffing & Recruiting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryHuman Resources, Staffing & Recruiting
Company size1001 - 5000

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Job description

Our client, a Health Insurance company, is looking for a Spec, Utilization Management for their Remote location.
 
Responsibilities:
  • Utilizing key principles of utilization management, the Utilization Review Specialist will perform prospective, concurrent and retrospective reviews for authorization, appropriateness of care determination and benefit coverage.
  • Leveraging clinical expertise and critical thinking skills, the Utilization Review Specialist, will analyze clinical information, contracts, mandates, medical policy, evidence based published research, national accreditation and regulatory requirements contribute to determination of appropriateness and authorization of clinical services both medical and behavioral health.
  • 50% Determines medical necessity and appropriateness by referencing regulatory mandates, contracts, benefit information, Milliman Care Guidelines, Apollo Guidelines, ASAM (American Society of Addiction Medicine), Medicare Guidelines, Federal Employee Program and Policy Guidelines, Medical Policy, and other accepted medical/pharmaceutical references (i.e. FDA, National Comprehensive Cancer Network, Clinical trials.Gov, National Institute of Health, etc.) Follows NCQA Standards, client Medical Policy, all guidelines and departmental SOPS to manage their member assignments. Understands all client lines of business to include Commercial, FEP, and Medicare primary and secondary policies.
  • 30% Conducts research and analysis of pertinent diseases, treatments and emerging technologies, including high cost/high dollar services to support decisions and recommendations made to the medical directors. Collaborates with medical directors, sales and marketing, contracting, provider and member services to determine appropriate benefit application.
  • Applies sound clinical knowledge and judgment throughout the review process. Coordinates non-par provider/facility case rate negotiations between Provider Contracting, providers and facilities.
  • Follows member contracts to assist with benefit determination.
  • 20% Makes appropriate referrals and contacts as appropriate.
  • Offers assistance to members and providers for alternative settings for care. Researches and presents educational topics related to cases, disease entities, treatment modalities to interdepartmental audiences.
 
Requirements:
  • Experience: 5 years Clinical nursing experience
  • 2 years Care Management
  • In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  • Working knowledge of managed care and health delivery systems.
  • Thorough knowledge of client clinical guidelines, medical policies and accreditation and regulatory standards
  • Working knowledge of client IT and Medical Management systems, familiarity with web-based software application environment and the ability to confidently use the internet as a resource.
  • Effective written and interpersonal communication skills to engage with members, healthcare professionals, and internal colleagues, Proficient
  • Must have strong assessment skills with the ability to make rapid connection with Member telephonically., Proficient
  • Must be able to work effectively with large amounts of confidential member data and PHI, Expert
  • Must be able to prioritize workload during heavy workload periods, Proficient
  • Ability to multitask, prioritize and maintain a dynamic personal organization system that allows for flexibility, Advanced
  • Proficient in the use of web-based technology and Microsoft Office applications such as Word, Excel and PowerPoint, Proficient
  • Excellent analytical and problem-solving skills to judge appropriateness of member services and treatments on a case by case basis, Proficient
  • The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  • RN - Registered Nurse - State Licensure And/or Compact State Licensure Upon Hire Req or
  • LPN - Licensed Practical Nurse - State Licensure
  • CNS-Clinical Nurse Specialist Pref
  • Additional Skills: Clinical UM expertise, regulatory compliance knowledge, experience in Guiding care platform
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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