AU Medical Administration Specialist (Healthcare Operations & Patient Support)

We are seeking a highly organized and detail-oriented Medical Administration Specialist to support multiple medical centres across New South Wales, AU. This role is responsible for managing medical correspondence, patient records, call overflow, debtor follow-up, and various administrative functions. The successful candidate will be cross trained across several areas of the business and play a key role in supporting doctors, clinic staff, and patients.

Key Responsibilities

• Manage and action incoming emails and medical correspondence.
• File and maintain accurate patient records within the practice management system.
• Forward correspondence and reports to the appropriate doctors.
• Provide call overflow support for multiple clinics.
• Follow up outstanding patient accounts and maintain debtor records.
• Process and file healthcare compliance documentation.
• Deliver accurate, timely, and efficient administrative support across multiple functions.

Qualification

• 2+ years of experience in medical administration, medical transcription, or a healthcare-related role.
• Strong understanding of medical terminology.
• Excellent communication and typing skills.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Experience using Best Practice or similar practice management software is highly desirable.
• Background in nursing, pharmacy, allied health, or medical sciences is advantageous.
• Ability to learn multiple processes and work effectively in a fast-paced environment.

Technical Requirements (Independent Contractor Role)

• Reliable laptop/desktop (with at least one backup device)
• Noise-cancelling headset (for interviews and meetings)
• Stable internet connection with a backup (minimum 100 Mbps)

Three Peaks International is a Sydney based staffing solutions partner which provides local and virtual staffing solutions to Australian businesses through outsourcing, recruitment, and migration. Simply put, we help businesses grow by providing them the staff they need that gets the job done.