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Principal Performance Marketing Specialist

Role overview

Responsibilities

  • Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.
  • Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.
  • Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.
  • Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.
  • Supporting organic search strategy, including SEO and generative engine optimization (GEO).
  • Improving landing page performance and conversion rates in collaboration with Web and Product teams.
  • Contributing to technical and content SEO initiatives that improve organic pipeline over time.
  • Optimizing inbound lead flows and nurture journeys using marketing automation platforms.
  • Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.
  • Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.

About the company

Unifonic logo

Unifonic

Computer Software / SaaS

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses.Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide.With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.For additional information about Unifonic, please visit their website athttps://www.unifonic.com/.#Unifonic#OnePlatformForEveryConversation#Omnichannel#CloudCommunciations#CustomerEngagement#CustomerExperience#DigitalTransformation

Company details

Company typeScaleup
IndustryComputer Software / SaaS
Company size501 - 1000

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Job description

Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.

We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!

Meet the team!

The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.

As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic.

You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue.

Help us shape the future of communication by:

  • Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.

  • Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.

  • Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.

  • Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.

  • Supporting organic search strategy, including SEO and generative engine optimization (GEO).

  • Improving landing page performance and conversion rates in collaboration with Web and Product teams.

  • Contributing to technical and content SEO initiatives that improve organic pipeline over time.

  • Optimizing inbound lead flows and nurture journeys using marketing automation platforms.

  • Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.

  • Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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