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Senior Mobile Platform Engineer

Role overview

Responsibilities

  • Designing the public API of the SDK on primary platforms, ensuring it is idiomatic.
  • Writing the contract for each feature, including new event and command variants.
  • Implementing features in the Rust core and the shell executors.
  • Building and maintaining the release pipeline for various packages and apps.

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Collaboration
  • Problem Solving

About the company

Unifonic logo

Unifonic

Computer Software / SaaS

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses.Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide.With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.For additional information about Unifonic, please visit their website athttps://www.unifonic.com/.#Unifonic#OnePlatformForEveryConversation#Omnichannel#CloudCommunciations#CustomerEngagement#CustomerExperience#DigitalTransformation

Company details

Company typeScaleup
IndustryComputer Software / SaaS
Company size501 - 1000

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Job description

Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.

We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!


Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As a Mobile Platform Engineer, you’ll own our SDK platform end to end—treating it like a product that developers rely on every day. You’ll shape the foundations that make our mobile experiences reliable, extensible, and easy to integrate.

Your week will span the full platform lifecycle: roughly a third of your time will go into the shells, packaging, and add-ons that bring the SDK to life; about a fifth will focus on the core SDK and the contracts that keep it stable and predictable. The rest will take you across customer troubleshooting, release engineering, documentation, and exploring new platform capabilities.

Help us shape the future of communication by:

  • Designing the public API of the SDK on your primary platform and keep it idiomatic: async and AsyncSequence on iOS, suspend and Flow on Android, Promises and events on the web.

  • Writing the contract for each feature by hand: new event and command variants in the core, the public API shape, and the conformance vectors that every shell must pass.

  • Implementing features in the Rust core and the shell executors, with coding agents doing much of the typing and you owning every line that merges.

  • Translating OS lifecycle into SDK behavior: scene phases, process death, background limits, push wake-ups, connectivity changes, app extensions.

  • Building and keeping green the release pipeline: one coordinated release produces the XCFramework, AAR, npm packages and sample apps, signed, with symbols, SBOM and privacy manifest.

  • Running the consumer test matrix: tiny storefront apps per configuration (minimum Xcode and AGP, R8 full mode, arm64-only ABI filters, React Native new architecture, Expo prebuild, Vite, webpack, Next.js).

  • Handling merchant tickets on rotation: triage by layer, replay diagnostics bundles, fix with a new vector or platform test, ship a patch release.

  • Shipping platform-specific add-ons beside the common SDK: rich push with product images, in-app campaign UI, Android Binder service, FCM forwarding, App Attest and Play Integrity.

  • Keeping the observability contract: structured logs with correlation ids, metrics callbacks, stable error codes, diagnostics() and selfCheck() .

  • Tracking annual OS, Xcode, AGP and React Native changes and land them before merchants hit them.

  • Writing what you decide: ADRs, changelogs, migration notes and integration docs that a person or a coding agent can follow to a first tracked event in under 30 minutes.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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