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Partner Support Specialist

Role overview

Qualifications

  • Demonstrates a positive, friendly, and optimistic manner.
  • Strong attention to detail.
  • Strong computer proficiency with computer programs and Internet applications.
  • Real Estate industry experience is a plus.

Responsibilities

  • Acts as a liaison between partners and our customers.
  • Assign orders to real estate professionals who meet service level expectations and customer requirements.
  • Negotiate fees and contracts with our real estate professionals.
  • Follow up on orders, ensure customer milestones are met and the order is delivered on time to our customers.

Key facts

Other skills

  • Problem Solving
  • Detail Oriented
  • Computer Literacy
  • Negotiation
  • Communication
  • Teamwork
  • Time Management

About the company

Clear Capital logo

Clear Capital

Financial Services

Clear Capital was founded with the core belief that making our customers successful opens the door to impact the mortgage industry for the benefit of all. Since 2001, our willingness to adapt to changing industry needs, customer goals and evolving technology has allowed us to become a leader in property valuation management and data solutions, and we are not done yet. We provide technology platforms that speed up loan decisioning, analytics that give real time insight into the real estate market and valuation management solutions that provide professional expertise on the condition, quality and value of residential and commercial properties. But the real difference you will experience is our unwavering desire to solve your hardest problems. Over the years we have built a team of passionate people that are committed to our customers’ success. We hire the nicest, most talented staff in the industry who embrace modern techniques and never back away from a problem. We have also been fortunate to partner with a nationwide network of independent real estate professionals (appraisers, brokers and real estate agents) that know their local market and have the experience to prove it.

Company details

Company typeSME
IndustryFinancial Services
Company size201 - 500

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Job description

One of our core values states to “Improve the Lives of Those Around You.” As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. This position provides you with the opportunity to advance your career in Clear Capital by receiving training and exposure to the real estate valuation and mortgage industry. As a Partner Support Specialist you will work closely with our real estate partners,  keep records updated and progress reports by removing obstacles that delay deliveries. 

What You Will Work On
  • Acts as a liaison between partners and our customers.
  • Assign orders to real estate professionals who meet service level expectations and customer requirements.
  • Negotiate fees and contracts with our real estate professionals.
  • Follow up on orders, ensure customer milestones are met and the order is delivered on time to our customers.
  • Communicates with real estate professionals in a professional manner over various communication channels. 
  • Updates records with accurate and detailed notes.
  • Fosters positive vendor relationships.
  •  

    Who We Are Looking For
  • Demonstrates a positive, friendly, and optimistic manner.
  • Demonstrates a sense of urgency, responsiveness, and attentiveness.
  • Communicates effectively in writing, verbally and nonverbally.
  • Strong attention to detail.
  • Strong computer proficiency with computer programs and Internet applications.
  • Thrives in a fast paced environment.
  • Demonstrates effective problem solving skills.
  • Real Estate industry experience is a plus.
  • Ability to work additional scheduled hours when needed.
  •  

    What You Can Expect
  • Compensation: The base salary for this position ranges from $19.00 to $24.50 hourly, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses. 
  • Inclusive benefits package offering: 
  • Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services,  paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
  • Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
  • Career and skill development resources to help advance your career and personal growth.
  • A mission-driven environment where your work makes a measurable impact on the real estate industry.

  • What We Value
  • Wherever it Leads, Whatever it Takes® -  No matter how remote, complex, or unexpected. Our commitment never wavers.
  • Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
  • Lift others up - We lead with empathy and strive to improve the lives of those around us.
  • Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
  • Raise the bar -  We don’t settle for industry standards, we redefine them.
  •  
    About Us
     
    Clear Capital is a national real estate analytics, data solutions and valuation technology company with a simple purpose: to build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of nearly every U.S. property through our AI-driven analytics, data solutions, valuation services and automated appraisal review platforms. Our commitment to excellence - wherever it leads, whatever it takes® - is embodied by our team members across our brands and has remained steadfast in this pursuit since our first order in 2001.
     
     
    Clear Capital is an equal-opportunity employer.
     
    To all recruitment agencies: Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.
     

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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