ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Reporting to the Senior Director of Employee Relations, the Regional Employee Relations Director (West) leads a team of ER Directors across 14 states spanning the West and Midwest, and serves as the regional authority on employee relations strategy, compliance, investigations, and people risk management.
The West Region is one of Greystar’s most complex operating environments. California alone represents a dense portfolio spanning multiple lines of business, each operating under one of the most demanding regulatory and employment law frameworks in the country. The broader 14-state footprint adds significant geographic and jurisdictional breadth. Together, the West Region’s unique structure requires an ER regional leader who is as fluent in California labor law as they are in leading a team and supporting a sizable employee and senior leadership portfolio — someone who can operate proactively, build manager capability across a geographically dispersed business, and serve as a trusted strategic partner to senior leaders navigating real and daily people risk.
JOB DESCRIPTION
Lead and Develop the West Region ER Team
- Direct, coach, and develop a team of ER Directors embedded across the region, building bench strength and ensuring consistent, high-quality ER support to business leaders.
- Establish and maintain clear team norms, case management standards, and quality calibration practices across the region.
- Identify developmental opportunities for team members and actively sponsor their growth within the ER function.
Navigate Regulatory and Compliance Complexity
- Serve as the subject-matter authority on California employment law — including wage and hour compliance, PAGA potential exposure and cure strategies, worker classification framework, Cal/OSHA obligations, and California’s expanding pay transparency requirements.
- Stay ahead of the legislative calendar across the portfolio, translating emerging obligations into proactive regional practice.
- Lead the regional response to regulatory inquiries, agency charges, and government audits in partnership with senior business and People & Culture leaders, Legal, and internal process and system SMEs.
Manage Complex Employee Relations Matters and Investigations
- Personally manage and oversee the team’s handling of the region’s highest-complexity ER matters and cases.
- Work closely with business leaders, Regional Director peers, and the Senior Director to resolve complicated ER issues, team member complaints, and a broad range of HR generalist initiatives.
Be a Trusted Strategic Partner to the Business
- Serve as a strategic consultant and executive coach to West Region business leaders, enhancing manager capability and decision-making quality on people matters.
- Provide strategic guidance on HR activities to mitigate risk and optimize resources, translating ER data and trends into actionable insights for regional leadership.
- Ensure that employment practices across the West Region comply with Greystar’s policies and guide ER activities to help leaders, managers, and team members resolve issues effectively.
- Participate in executing Company strategies, initiatives, and programs that build and sustain a high-performance culture.
Drive Training, Data, and Continuous Improvement
- Work with the business to highlight key trends in employee relations case law across the region and actively drive training, systems, and process improvement in response.
- Design and deliver manager education on the region’s most complex compliance and ER topics, equipping leaders with the knowledge and tools to make sound, well-informed people decisions.
- Provide rigorous data analysis and reporting on ER trends, case outcomes, and compliance metrics to inform business decisions and Senior Director reporting.
- Integrate and partner with fellow Regional Directors, the ER team, Legal, and the Senior Director to implement consistent, best-in-class ER solutions.
Requirements
Experience & Expertise
- 10+ years of progressively responsible Human Resources experience, culminating in a Director or Regional Director-level ER role; substantial, years-long multi-unit, field-based, and multi-state experience is essential, with significant California-specific experience required.
- Deep, practiced fluency in California employment law is required — not just familiarity with it.
- Significant hands-on experience directly managing complex, multi-state employee relations issues from beginning/in-take to conclusion, manager and leadership coaching, and implementation of outcomes.
- Demonstrated experience leading and developing a team of HR or ER professionals across a distributed geography; experience leading a remote team is an enormous plus.
- Experience using HR and ER metrics for strategic action-planning and executive-level reporting.
- Experience with Workday and Dayforce a plus.
Leadership & Interpersonal Strengths
- Self-motivated and comfortable with ambiguity; does not require positional authority to drive outcomes in a fast-paced, high-performance environment.
- Capable of building trust and credibility quickly with senior business leaders, employees, and legal counsel alike.
- Excellent judgment — knows what they don’t know, asks the right questions, and reaches well-informed decisions that minimize organizational risk.
- Compassionate leader who sustains collegiality, collaboration, and team orientation; able to influence change and build consensus across functions and levels.
- Absolute and unquestioned integrity and confidentiality in all circumstances.
- Exceptional written and verbal communicator; able to articulate complex legal or HR matters clearly for diverse audiences.
- Multi-lingual a plus.
- Proficient in Microsoft Office suite; strong Excel and PowerPoint skills for data analysis and reporting.
Education
- Bachelor’s Degree in Human Resources, Business Administration, or a related field required.
- Master’s Degree in Human Resources, Business Administration, or a related field a plus.
- California HR certification required (e.g., SHRM-CP/SCP with California focus, PHR/SPHR, or equivalent state-specific credential).
The salary range for this position is $160,000 - $180,000 USD Annually.
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Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
This position may be performed remotely anywhere within the United States except the state of Alaska.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ANTICIPATED CLOSING DATE
August 24, 2026
This date may be subject to change due to evolving business needs.
