Key Facts

Remote From:

Philippines

Category: Operations Manager

Full time

Mid-level (2-5 years)

English

Hard Skills

Social Media Management Company Administration Develop Business Management Cannula Google Workspace Client Services

Other Skills

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Communication
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Detail Oriented
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Microsoft Office
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Organizational Skills

Roles & Responsibilities

Minimum 2 years of professional experience managing Facebook Business Pages
Minimum 2 years of general administration experience
Fluent or advanced written and verbal English communication skills
Intermediate proficiency with Meta Business Manager and Canva

Requirements:

Manage company Facebook pages and designated social media accounts
Create and schedule engaging social media content on a weekly basis
Respond to customer and stakeholder enquiries promptly via social media, email, and telephone
Assist with staff onboarding procedures and general administrative documentation

Job description

Our client is an established provider of National Disability Insurance Scheme (NDIS) Support Coordination and Specialist Support Coordination services. They support children, young people, and adults with disabilities to access vital services, build long-term independence, and achieve their personal goals.

They are now seeking to hire a Media Management Officer to support their administrative operations and elevate their digital presence. This part-time role focuses on maintaining professional communication channels, managing social media output, and assisting with essential business onboarding tasks.

Job Responsibilities

Social Media and Communication

Manage company Facebook pages and designated social media accounts
Create and schedule engaging social media content on a weekly basis
Respond to customer and stakeholder enquiries promptly via social media, email, and telephone
Foster online community engagement and maintain a positive brand presence

Administration and Support

Assist with staff onboarding procedures and general administrative documentation
Complete allocated administrative tasks within strict internal deadlines
Coordinate with internal team members to support everyday operational needs
Handle sensitive information with a high degree of confidentiality and professional discretion

Requirements

Minimum 2 years of professional experience managing Facebook Business Pages
Minimum 2 years of general administration experience
Fluent or advanced written and verbal English communication skills
Intermediate proficiency with Meta Business Manager and Canva
Intermediate experience utilising Google Workspace and Microsoft Office applications
High attention to detail alongside strong organisational capabilities
Comfortable interacting regularly with clients, families, support workers, and service providers
Willingness to undergo a National Police Check and Working with Children Check