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Remote Travel Coordinator

Role overview

Qualifications

  • Excellent written and oral communication skills in English
  • Detail-oriented with strong organizational skills
  • Exceptional problem-solving and interpersonal skills
  • 2+ years of customer service experience (preferred)

Responsibilities

  • Communicate with prospective clients to assess travel needs, preferences, and desired budget
  • Customize marketing materials to appeal to clients via social media platforms
  • Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
  • Book travel arrangements, collect payments and associated fees, and obtain required documentation

Other skills

  • Customer Service
  • Detail Oriented
  • Organizational Skills
  • Problem Solving
  • Social Skills
  • Computer Literacy
  • Communication
  • Multitasking
  • Prioritization
  • Entrepreneurship

About the company

A/O Luxury Escapes logo

A/O Luxury Escapes

A/O Luxury Escapes Crafting unparalleled luxury travel experiences | Turning dreams into jet-setting realities. Contact us +1 516-347-1964

Company details

Company typeStartup
Company size2 - 10

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Job description

We require a remote Travel Coordinator to provide premier customer service to clients. The travel industry continues to grow and to supply the demand, we are currently seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

  • Communicate with prospective clients to assess travel needs, preferences, and desired budget
  • Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
  • Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
  • Book travel arrangements, collect payments and associated fees, and obtain required documentation
  • Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner
  • Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

  • Excellent written and oral communication skills in English
  • Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
  • Detail-oriented with strong organizational skills
  • Exceptional problem-solving and interpersonal skills
  • Fast learner with the ability to operate various computer applications and software programs (preferred)
  • Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset

Education and Experience Requirements

  • 2+ years of customer service experience (preferred)
  • High school diploma or GED (required)
  • Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
  • Experience working as a travel agent (a plus)
  • Have Laptop/Smartphone & Internet Access

Benefits

  • Health insurance provided by ASTA (premiums may apply)
  • Flexible hours
  • Part-Time or Full-Time available
  • Travel Discounts
  • Full Training Program
  • Professional Development
  • Supportive work environment

We are an equal opportunity employer. If you meet the criteria, apply today!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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