Logo for Savior Artigos Texteis Lda

German Speaking Customer Support Representative Remote in Greece

Role overview

Qualifications

  • German (native/C1+)
  • English (B2+)
  • Strong communication and problem-solving skills
  • Comfortable using a PC and multiple systems

Responsibilities

  • Support customers via phone, email and/or chat
  • Troubleshoot and resolve issues, ensuring high customer satisfaction
  • Escalate complex cases and follow up until resolution
  • Update customer records in internal CRM/ticketing tools

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Multitasking

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

  • Fashion, Apparel & Luxury
  • Startup
  • 11–50
Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

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Job description

German Speaking Customer Support Representative — Remote in Greece (Relocation Package Offered)
Location: Remote (Greece)
Languages: German (native/C1+) + English (B2+)
Type: Full-time

We’re hiring German speakers to join an international Customer Support team, working 100% remotely from Greece. Relocation package is offered for candidates moving to Greece.

Responsibilities

  • Support customers via phone, email and/or chat

  • Troubleshoot and resolve issues, ensuring high customer satisfaction

  • Escalate complex cases and follow up until resolution

  • Update customer records in internal CRM/ticketing tools

Requirements

  • German (native/C1+) and English (B2+)

  • Strong communication and problem-solving skills

  • Comfortable using a PC and multiple systems

  • Ability to work independently in a remote environment

  • EU passport / valid right to work (as applicable)

What we offer

  • Remote role based in Greece

  • Relocation package offered

  • Great conditions (competitive package + benefits depending on project)

  • Paid training and ongoing support

  • International team and career growth

Apply: Send your CV in English here or by email asmaa.hussien@cbtalents.org

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