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Danish-speaking Customer Support Agent for MIELE team in Greece

Role overview

Qualifications

  • Fluency in Danish and solid English skills
  • Strong communication and active listening abilities
  • Problem-solving mindset
  • Experience in customer support or troubleshooting (a plus)

Responsibilities

  • Assist Danish-speaking customers via email, chat, and phone
  • Advise customers on how to properly use Miele appliances
  • Resolve complaints by understanding the issue and finding solutions
  • Process refunds, exchanges, and order placements; follow up to ensure every case is resolved

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Digital Literacy
  • Professionalism
  • Communication
  • Active Listening
  • Willingness To Learn
  • Problem Solving

About the company

Next Job Abroad logo

Next Job Abroad

Next Job Abroad is a modern recruitment agency that helps you find your next job abroad.You get free help finding a job that fits your profile, help moving abroad and assistance finding a place to live in your new country.Are you considering to take the leap and move abroad? Contact us now, or have a look at https://nextjobabroad.com (currently under maintenance).

Company details

Company size2 - 10

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Job description

Miele Customer Expert – Work From Greece & Build an International Career

Ready to take your career abroad, experience life in Greece, and strengthen your professional profile with a global brand?
Join the Miele Customer Experts team and combine the comfort of working from home with the excitement of building an international future.

Whether you dream of sunny weekend escapes, improving your language skills, or adding strong global experience to your CV — this role offers the perfect balance between lifestyle and career growth.

With Miele, one of the world’s most respected premium appliance brands, you’ll be part of a team living by the motto “Immer Besser” — always better. And that includes helping you grow.

What the role is about

You’ll support Danish-speaking Miele customers while working remotely from Greece. Your mission is simple: help people get the most out of their products and provide a smooth, professional experience every time.

It’s a role where you’ll learn fast, develop valuable customer expertise, and strengthen your communication skills across multiple channels.

Your daily tasks include:

  • Helping customers via email, chat, and phone
  • Advising users on how to properly use Miele appliances
  • Resolving complaints by understanding the issue and finding solutions
  • Processing refunds, exchanges, and adjustments
  • Supporting customers with placing orders
  • Following up to ensure every case is fully resolved

Requirements

  • Fluency in Danish + solid English skills
  • Strong communication and active listening abilities
  • A problem-solving mindset
  • Experience in customer support or troubleshooting is a plus
  • Interest in household appliances or premium brands is welcome
  • Comfortable using digital tools
  • A positive attitude and a willingness to grow in an international environment

Benefits

Why this opportunity stands out

This isn’t just another customer support job. It’s a chance to build a truly global career while experiencing life in one of Europe’s most beautiful countries.

What’s included:

  • Full relocation support: flight tickets, hotel stay, and assistance with finding housing — all covered
  • Competitive salary + 2 extra monthly salaries per year
  • Health insurance & discounts
  • Full training by certified Miele instructors
  • Great opportunities for professional growth and internal development
  • Free online Greek language courses
  • Modern office with relaxed break areas (if you ever want to visit)
  • A multicultural, inclusive workplace certified as a Great Place to Work

With our client in Greece, people come first. Equality, inclusivity, and human-centered growth are at the core of their culture — meaning you’ll be joining a team that supports you both personally and professionally.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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