Logo for tbi bank

Ofiter E-commerce

Role overview

Qualifications

  • Passionate about e-commerce
  • Proactive
  • Good interpersonal skills
  • Sales-oriented

Responsibilities

  • Handle calls from customers who placed orders on partner merchant websites
  • Provide consultancy and support to customers in completing the credit application
  • Respond to customer inquiries via email or other communication channels

Key facts

  • Remote from: Romania
  • Full time
  • 0
  • English

Hard skills

Other skills

  • Sales
  • Consulting
  • Proactivity
  • Communication
  • Teamwork
  • Problem Solving

About the company

tbi bank logo

tbi bank

Banking

𝐭𝐛𝐢 bank is a mobile-first challenger bank in South East Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers’ needs. It focuses on helping merchants to grow their business as well as providing consumers with financial products and services that make their lives easier. Currently operates in Bulgaria, Romania, Greece, Germany, and Lithuania. Through various digital channels and trusted partnerships with 20,000 merchant locations, 𝐭𝐛𝐢 has a customer base of 2 million clients and issued nearly 550,000 loans in 2022. Its business model and customer-focused approach resulted in becoming one of the most profitable and efficient banks in the region.

Company details

Company typeLarge
IndustryBanking
Company size1001 - 5000

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Job description

Cine suntem:
Esti interesat sa te alaturi unei banci altfel, cu o abordare inovatoare si o cultura moderna?
tbi, este una dintre cele mai profitabile banci care se dezvolta intr-un ritm alert. Suntem o banca cu un background de succes, care functioneaza ca un start-up, mereu in cautare de noi oportunitati pentru a ne dezvolta. Cum facem acest lucru?

Contributia principala la succesul nostru o au oamenii din tbi. Echipa noastra este definita de trei trasaturi distinctive: curaj, pasiune si atentie, fara teama de a iesi din tipare si de a redefini banking-ul.

Cei care lucreaza in tbi bank sunt extrem de multumiti - 80% dintre ei ar recomanda cu incredere tbi ca angajator pentru prieteni si familie. Echipa noastra se implica in proiecte ambitioase pe termen lung si este ghidata de o determinare constanta de a-si dezvolta potentialul si cariera. Suntem dedicati si incurajam invatarea continua si luarea de decizii. Iar acestea nu sunt simple afirmatii corporatiste, ci reflecta experientele autentice ale colegilor nostri.

Esti pasionat/a de e-commerce, ai initiativa, esti proactiv/a si relationezi usor? Atunci locul tau cu siguranta este alaturi de noi!︉︈︂︌︂︉︁︆​︂︆︄︅​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎
︉︈︂︌︂︉︁︆​︂︆︄︅​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎Suntem o echipa tanara, dinamica, ne plac interactiunile cu oamenii si intotdeauna suntem in cautare de noi modalitati de a ne depasi limitele.
Daca vanzarile te stimuleaza, esti orientat catre rezultate, competitiv si motivat sa realizezi ceea ce iti propui, te asteptam cu drag in echipa e-commerce.

Ce vei face:

  • Preia apelurile clientilor care au plasat comenzi pe paginile web ale comerciantilor parteneri tbi.

  • Ofera consultanta ︁︀​︂︃︃​︁︂︇​︁︂︈si suport clientilor in finalizarea aplicatiei de credit.

  • Raspunde solicitarilor clientilor prin intermediul e-mailului sau prin alte canale de comunicare.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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