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ServiceNow ITOM Consultant

Role overview

Qualifications

  • 6–10 years of ServiceNow experience with at least 4–6 years in ITOM
  • Strong hands-on experience in Discovery, Service Mapping, and Event Management
  • Good knowledge of CMDB architecture, CSDM, and data modeling
  • Proficiency in JavaScript, MID Server, and REST/SOAP integrations

Responsibilities

  • Design, implement, and manage IT Operations Management solutions on the ServiceNow platform
  • Work closely with stakeholders to automate, optimize, and enhance infrastructure and application operations
  • Implement and configure ServiceNow ITOM modules
  • Integrate ITOM with monitoring and cloud platforms (AWS, Azure, GCP)

About the company

Diverse Lynx logo

Diverse Lynx

We are a WBENC and NMSDC certified company helping our clients in their Diversity spending on Staffing or Contingent Workforce Services. Established in 2002 and headquartered out of Princeton-NJ, our 2000+ associates’ strength globally helps clients with talent across Technology, Healthcare, Life Sciences, Aerospace, Automotive, Energy, Pharmaceuticals, Retail, Telecom, Manufacturing and Engineering domains. Our presence in USA, Canada & India helps us support clients in IT, Non-IT, Healthcare, Hospital and Clinical hiring, across the globe.

Company details

Company typeLarge
Company size1001 - 5000

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Job description

e are seeking a skilled ServiceNow ITOM professional responsible for designing, implementing, and managing IT Operations Management solutions on the ServiceNow platform. The role involves working closely with stakeholders to automate, optimize, and enhance infrastructure and application operations.
6–10 years of ServiceNow experience with at least 4–6 years in ITOM.
Strong hands-on experience in Discovery, Service Mapping, and Event Management.
Good knowledge of CMDB architecture, CSDM, and data modeling.
Experience integrating ITOM with monitoring and cloud platforms (AWS, Azure, GCP).
Proficiency in JavaScript, MID Server, and REST/SOAP integrations
Understanding of ITIL/ITSM processes.
ServiceNow CSA and CIS-ITOM certification preferred.
1. Experience in AIOps, Machine Learning, and Predictive Intelligence.
2. Knowledge of DevOps integrations (CI/CD, Git, Jenkins).
3. ServiceNow Discovery Exposure.
Implement and configure ServiceNow ITOM modules including:






Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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