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Renewals Specialist - West Coast

Role overview

Qualifications

  • 3–4 years of experience in SaaS renewals or Account Management
  • Pro-level experience with Salesforce and CPQ tools
  • Experience in Cybersecurity or Identity Management is a plus
  • Bilingual skills (English/Spanish) are a nice to have

Responsibilities

  • Manage the full renewal cycle and engage customers 90–120 days out
  • Drive cross-functional consensus between Sales, Legal, Finance, and Customer Success
  • Identify upsell, cross-sell, and co-terming opportunities
  • Maintain source of truth data in Salesforce and flag churn risks

Key facts

Other skills

  • Negotiation
  • Communication
  • Detail Oriented
  • Collaboration

About the company

Saviynt logo

Saviynt

Cybersecurity

Saviynt’s Enterprise Identity Cloud helps modern enterprises scale cloud initiatives and solve the toughest security and compliance challenges in record time. The company brings together identity governance (IGA), granular application access, cloud security, and privileged access to secure the entire business ecosystem and provide a frictionless user experience.

Company details

Company typeSME
IndustryCybersecurity
Company size501 - 1000

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Job description

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

The Mission

Saviynt is the recognized leader in AI-powered identity security. We don’t just manage access; we safeguard the digital assets of the world’s leading brands, Fortune 500 companies, and government institutions. As we lead the charge into the AI age, we need a Renewal Specialist who is more than an administrator—we need a high-stakes negotiator and a cross-functional orchestrator.

The Role: Not Your Average Renewals Desk

We are looking for a commercial closer with a background in Account Management. You will own the end-to-end renewal lifecycle for a global portfolio. This requires a unique blend of "soft skills" to navigate partner relationships and a commanding presence to drive internal alignment. You’ll be the person who ensures our recurring revenue is bulletproof while navigating a high-velocity environment where change is the only constant.

 
Why Join Saviynt?
 Work with cutting-edge technology in the identity governance space.
 Be part of a fast-growing, innovative company with global reach.
 
 Enjoy a collaborative culture focused on growth, integrity, and customer success.
 Competitive compensation, equity, and benefits.

What You'll Be Doing to Drive Success:
  • Command the Commercials: Manage the full renewal cycle. You aren't just sending quotes; you’re engaging customers 90–120 days out to navigate terms, handle objections, and lock in commitments.
  • Internal Orchestration: You are the connective tissue between Sales, Legal, Finance, and Customer Success. You need the strength of character to drive cross-functional consensus, manage Account Executive (AE) expectations, and keep all stakeholders moving toward the finish line.
  • Hunt for Growth: Identify upsell, cross-sell, and co-terming opportunities. You know how to turn a standard renewal into a strategic expansion.
  • Own the Forecast: Maintain "source of truth" data in Salesforce. You’ll flag churn risks early and provide leadership with a crystal-clear view of the pipeline.
  • Navigate Complexity: Negotiate with sophisticated enterprise customers and partners, ensuring compliance with pricing guidelines and contractual obligations.

  • WHAT YOU BRING
  • Account Management Pedigree: 3–4 years of experience in SaaS renewals or AM. (Note: We are specifically seeking AM/Renewals backgrounds; BDR/SDR or pure CSM experience will not be considered for this role).
  • Negotiation Chops: You are comfortable talking money, navigating procurement hurdles, and influencing decision-makers.
  • Operational Grit: You thrive in the "fast-and-furious" stage of a company. You are detail-oriented, organized, and unbothered by shifting priorities.
  • Tech Stack Mastery: Pro-level experience with Salesforce and CPQ tools. You know how to use data to tell a story.
  • Industry Edge: Experience in Cybersecurity or Identity Management is a massive plus.
  • Global Mindset: You’re comfortable working across regions (EMEA, APAC, LATAM). Bilingual skills (English/Spanish) are a "nice to have.
  • Why Saviynt?

    • The Tech: Work with the most advanced AI-driven identity governance platform on the market.

    • The Growth: We are scaling fast. If you want to build rather than just maintain, this is your home.

    • The Culture: We value integrity, customer success, and a collaborative spirit that rewards high performance.

    • The Perks: Competitive salary, equity, and a comprehensive benefits package.

    Why Join Saviynt?
     
    Work with a fast-growing global leader in identity governance and administration. Be a part of a high-impact team that directly contributes to revenue retention and business success. Opportunity to drive process improvements and shape the renewals strategy. Collaborative, innovative, and growth-oriented work environment. If you're passionate about data-driven renewals management and helping businesses retain key customers, we’d love to hear from you!
     
    Apply now and become part of the Saviynt team.
     
    Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
     
    Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    If required for this role, you will:
    - Complete security & privacy literacy and awareness training during onboarding and annually thereafter
    - Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

    > Data Classification, Retention & Handling Policy
    > Incident Response Policy/Procedures
    > Business Continuity/Disaster Recovery Policy/Procedures
    > Mobile Device Policy
    > Account Management Policy
    > Access Control Policy
    > Personnel Security Policy
    > Privacy Policy

    Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

    Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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