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Medical Virtual Assistant (HIPAA-compliant)

Roles & Responsibilities

  • Fluent spoken English (for real-time communication)
  • Experience with Practice Better (EMR platform)
  • Proficient with Spruce or RingCentral
  • Skilled in Flodesk (email automation)

Requirements:

  • Follow up with patients after bookings
  • Provide timely and professional support via phone (Spruce or RingCentral)
  • Manage provider schedules using Practice Better
  • Create and manage email sequences

Job description

Job Title: Medical Virtual Assistant (Part-Time, EST Hours)
Location: Remote (Must be available MondayFriday, 10 AM 2 PM EST)
Industry: Healthcare / Wellness Coaching
Job Type: Part-Time

About the Role:

Were looking for a proactive and highly organized Medical Virtual Assistant to support a growing wellness-focused healthcare practice. The ideal candidate is fluent in English, experienced in patient communication, and tech-savvy with digital tools commonly used in modern healthcare and wellness coaching.

Key Responsibilities:

Patient Coordination

  • Follow up with patients after bookings

  • Provide timely and professional support via phone (Spruce or RingCentral)

Scheduling & EMR Management

  • Manage provider schedules using Practice Better

  • Coordinate calendar availability (must be online 10 AM 2 PM EST)

Email Marketing

  • Create and manage email sequences

  • Design and send campaigns using Flodesk

Social Media Support

  • Design engaging graphics with Canva

  • Schedule and post content to Instagram

  • Respond to messages and comments to boost engagement

Required Experience & Tools:

  • Fluent spoken English (for real-time communication)

  • Experience with Practice Better (EMR platform)

  • Proficient with Spruce or RingCentral

  • Skilled in Flodesk (email automation)

  • Canva for social media design

  • Instagram content management and engagement

Preferred Qualifications:

  • HIPAA-compliant work practices

  • Background in wellness coaching or healthcare

  • Tech-savvy, detail-oriented, and self-motivated

Schedule:

  • Part-Time: MondayFriday, 10 AM 2 PM EST

  • Potential for additional hours as the role grows

To Apply:

Please submit your resume and a portfolio of relevant experience and availability.

Apply here: https://forms.gle/VBxSkdprK8PoxR3h9

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