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Medical Virtual Assistant (HIPAA-compliant)

Role overview

Qualifications

  • Fluent spoken English (for real-time communication)
  • Experience with Practice Better (EMR platform)
  • Proficient with Spruce or RingCentral
  • Skilled in Flodesk (email automation)

Responsibilities

  • Follow up with patients after bookings
  • Provide timely and professional support via phone (Spruce or RingCentral)
  • Manage provider schedules using Practice Better
  • Create and manage email sequences

About the company

Gentask Virtual Assistance Services logo

Gentask Virtual Assistance Services

Outsourcing & Offshoring

📍 ABOUT GENTASK VIRTUAL ASSISTANCE SERVICES: Are you tired of sifting through countless virtual assistance agencies, unsure of their credibility and commitment to excellence? Look no further! I am thrilled to introduce you to our pioneering virtual assistance agency based in the Philippines, where we prioritize one thing above all else: quality. At Gentask Virtual Assistance Services, we understand the critical role that virtual assistants play in empowering businesses to thrive in the digital age. That's why we have built a team of highly experienced professionals with proven results, setting us apart from other agencies in the Philippines. We are committed to delivering top-notch virtual assistance services that not only meet but exceed our clients' expectations. What sets us apart is our unwavering dedication to quality. We handpick each member of our team, ensuring they possess the necessary expertise, skills, and experience to handle a wide range of tasks with utmost efficiency and professionalism. Whether it's administrative support, customer service, content creation, social media management, or any other virtual assistance need, our team has the expertise to deliver exceptional results. 📍 WHAT CAN YOU EXPECT FROM MY TEAM? 💎 Experienced Professionals: Our team members possess a proven track record of delivering exceptional results in their respective fields. No "fake it til you make it" here! 💎 Tailored Solutions: We understand that every business is unique, and we provide personalized virtual assistance services tailored to your specific requirements. 💎 Transparent Communication: Open lines of communication are at the heart of our client relationships. We ensure clear and timely communication to foster trust and collaboration. 💎 Unparalleled Support: Our team is committed to going above and beyond to provide unparalleled support, enabling you to focus on core business objectives. 📍 BOOK A CALL WITH ME: https://calendly.com/hellojaniceduetes

Company details

IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

Job Title: Medical Virtual Assistant (Part-Time, EST Hours)
Location: Remote (Must be available MondayFriday, 10 AM 2 PM EST)
Industry: Healthcare / Wellness Coaching
Job Type: Part-Time

About the Role:

Were looking for a proactive and highly organized Medical Virtual Assistant to support a growing wellness-focused healthcare practice. The ideal candidate is fluent in English, experienced in patient communication, and tech-savvy with digital tools commonly used in modern healthcare and wellness coaching.

Key Responsibilities:

Patient Coordination

  • Follow up with patients after bookings

  • Provide timely and professional support via phone (Spruce or RingCentral)

Scheduling & EMR Management

  • Manage provider schedules using Practice Better

  • Coordinate calendar availability (must be online 10 AM 2 PM EST)

Email Marketing

  • Create and manage email sequences

  • Design and send campaigns using Flodesk

Social Media Support

  • Design engaging graphics with Canva

  • Schedule and post content to Instagram

  • Respond to messages and comments to boost engagement

Required Experience & Tools:

  • Fluent spoken English (for real-time communication)

  • Experience with Practice Better (EMR platform)

  • Proficient with Spruce or RingCentral

  • Skilled in Flodesk (email automation)

  • Canva for social media design

  • Instagram content management and engagement

Preferred Qualifications:

  • HIPAA-compliant work practices

  • Background in wellness coaching or healthcare

  • Tech-savvy, detail-oriented, and self-motivated

Schedule:

  • Part-Time: MondayFriday, 10 AM 2 PM EST

  • Potential for additional hours as the role grows

To Apply:

Please submit your resume and a portfolio of relevant experience and availability.

Apply here: https://forms.gle/VBxSkdprK8PoxR3h9

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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