Logo for Gentask Virtual Assistance Services

Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)

Gentask Virtual Assistance Services

Role overview

Qualifications

  • Proven experience in administrative support and customer service (preferably eCommerce or service-based businesses)
  • Experience with Klaviyo (or similar email platforms) is a strong plus
  • Familiarity with SEO and blog writing is preferred
  • Basic understanding of Xero or willingness to learn

Responsibilities

  • Respond to customer support emails and website chat in a timely and professional manner
  • Update and maintain website content as needed (non-technical)
  • General admin support such as organizing files, documentation, and scheduling
  • Perform basic bookkeeping tasks including Xero reconciliation (training provided if needed)

Key facts

Hard skills

Search Engine Optimization Bookkeeping Web Maintenance Blog Posts Organizational Structure

Other skills

  • Customer Service
  • Communication
  • Time Management
  • Proactivity

About the company

Gentask Virtual Assistance Services logo

Gentask Virtual Assistance Services

Outsourcing & Offshoring

📍 ABOUT GENTASK VIRTUAL ASSISTANCE SERVICES: Are you tired of sifting through countless virtual assistance agencies, unsure of their credibility and commitment to excellence? Look no further! I am thrilled to introduce you to our pioneering virtual assistance agency based in the Philippines, where we prioritize one thing above all else: quality. At Gentask Virtual Assistance Services, we understand the critical role that virtual assistants play in empowering businesses to thrive in the digital age. That's why we have built a team of highly experienced professionals with proven results, setting us apart from other agencies in the Philippines. We are committed to delivering top-notch virtual assistance services that not only meet but exceed our clients' expectations. What sets us apart is our unwavering dedication to quality. We handpick each member of our team, ensuring they possess the necessary expertise, skills, and experience to handle a wide range of tasks with utmost efficiency and professionalism. Whether it's administrative support, customer service, content creation, social media management, or any other virtual assistance need, our team has the expertise to deliver exceptional results. 📍 WHAT CAN YOU EXPECT FROM MY TEAM? 💎 Experienced Professionals: Our team members possess a proven track record of delivering exceptional results in their respective fields. No "fake it til you make it" here! 💎 Tailored Solutions: We understand that every business is unique, and we provide personalized virtual assistance services tailored to your specific requirements. 💎 Transparent Communication: Open lines of communication are at the heart of our client relationships. We ensure clear and timely communication to foster trust and collaboration. 💎 Unparalleled Support: Our team is committed to going above and beyond to provide unparalleled support, enabling you to focus on core business objectives. 📍 BOOK A CALL WITH ME: https://calendly.com/hellojaniceduetes

Company details

IndustryOutsourcing & Offshoring
Company size51 - 200

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description


Job Title: Full-Time Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)

Job Description:
We are seeking a highly organized and proactive Full-Time Virtual Assistant. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about supporting small business operations. The assistant will support day-to-day administrative needs, ensure timely customer service, maintain website content, and assist with light bookkeeping and SEO tasks.

Key Responsibilities:

Customer Service & Communication

  • Respond to customer support emails and website chat in a timely and professional manner
  • Maintain a helpful, solution-focused tone with customers to support sales efforts

Website & Marketing Support

  • Update and maintain website content as needed (non-technical)
  • Set up and manage Klaviyo email support channels
  • Assist in SEO-optimized blog writing (product tips, tutorials, updates)

Administrative Tasks

  • General admin support such as organizing files, documentation, and scheduling
  • Proactively flag any issues or process challenges to management

Bookkeeping

  • Perform basic bookkeeping tasks including Xero reconciliation (training provided if needed)

Qualifications:

  • Proven experience in administrative support and customer service (preferably eCommerce or service-based businesses)
  • Experience with Klaviyo (or similar email platforms) is a strong plus
  • Familiarity with SEO and blog writing is preferred
  • Basic understanding of Xero or willingness to learn
  • Strong English communication skills (verbal and written)
  • Excellent time management and organizational abilities
  • High level of integrity and accountability
  • Must be proactive and transparent in communicating issues and progress

Working Hours:

  • 10:00 AM 4:00 PM Manila Time (Monday to Friday)
  • Weekend availability TBD based on customer inquiry volume

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Virtual Assistant Related jobs

AustraliaVirtual Assistant

Other jobs at Gentask Virtual Assistance Services

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.