Business Development Officer

Job Description: Business Development Officer

Department: Lending Department
Manager: SBA Lending Department Manager

Location:

• Virginia (VA): Annandale/Centreville area (Based at the branch office)
• Texas (TX): Houston area (Based at the branch office)
• Florida (FL): 100% remote (must be located within the Florida area)
• Washington (WA): Seattle area (100% remote, must be located within the Seattle area)

Position Overview:

The Business Development Officer (BDO) is responsible for developing new business, assisting with underwriting, structuring, and closing loans, and maintaining and servicing an existing portfolio. This role plays a critical part in enhancing market position by identifying, negotiating, and closing business relationships.

Essential Duties:

(Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)

• Locate and propose potential business deals by reaching out to potential partners and exploring opportunities.
• Be aware of and report suspicious activity, and understand the relevant policies and procedures.
• Screen potential business deals by analyzing market strategies, financials, and deal requirements, evaluating options, and resolving internal priorities.
• Close new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract terms with business operations.
• Safeguard the organization's value by maintaining confidentiality.
• Continuously improve job knowledge through educational opportunities, reading professional publications, networking, and participating in professional organizations.
• Take ownership of new tasks, explore opportunities, and add value to job accomplishments.
• Provide applicants with detailed information regarding the loan application process.
• Pre-qualify potential applicants by analyzing their financial background.
• Negotiate loan terms, structure financing based on risk considerations, and present credits for approval to appropriate levels of authority.
• Follow up on loan processing by obtaining additional information from applicants as needed.
• Maintain open communication between lenders and borrowers.
• Source, develop, and assist in underwriting new loan requests for both new and existing customers.
• Maximize profitability through appropriate loan pricing, fee income, and the promotion of relevant products and services.
• Resolve customer issues promptly and tactfully.
• Ensure service and returns exceed the expectations of customers and stakeholders.
• Review and report customer complaints, recommending corrective actions to management.
• Perform other duties as assigned.

Competency Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

• Time and Priority Management: Effectively manage time and others' priorities, ensuring tasks are completed efficiently.
• Listening and Organizing: Understand and analyze information to make informed decisions, organize ideas, and respond appropriately.
• Communication Proficiency: Strong writing and verbal communication skills for effective interaction.
• Financial Management: Review and analyze financial statements and credit reports to ensure adequacy and safe qualification.
• Customer/Client Focus: Understand customers needs and offer appropriate solutions.
• Problem Identification and Solution: Identify and eliminate barriers to achieving goals using systematic procedures.
• Ethics: Treat others with respect, keep commitments, inspire trust, and work with integrity.
• Professionalism: Handle situations tactfully, manage pressure, and maintain responsibility for actions.
• Dependability: Follow instructions, respond to management direction, and meet commitments in a timely manner.

Education, Certification, and Experience Requirements:

• Bachelors degree in Finance, Business, or Economics.
• Formal credit training.
• Minimum of 3 years of lending experience.
• Product knowledge in SBA and commercial lending.
• Fluency in English.
• Knowledge of bank regulations.

Skills:

• Strong knowledge of SBA and Commercial Lending market and products.
• Business development and sales skills.
• In-depth understanding of credit risk analysis, policies, and procedures.
• Ability to structure, price, and compete for new business.
• Excellent communication and presentation skills.
• Strong negotiation skills with the ability to influence stakeholders.
• Ability to build and maintain relationships to deliver high service levels.
• Detail-oriented with excellent organizational skills.
• Computer literacy.

Benefits:

• Medical/Vision/Dental: 100% coverage for employee, 50% for dependents
• Life, AD&D, and LTD Insurance coverage provided
• Paid Time Off (PTO): 2 weeks vacation per year, 8 sick days per year
• 401(k): Up to 6% match after 3 months of employment