Key Facts

Remote From:

Estonia , Anywhere

Category: Office Manager

Full time

English

Hard Skills

Office Management Email Marketing Process Improvement Risk Management

Other Skills

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Scheduling
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Detail Oriented
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Communication
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Reliability
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Teamwork
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Proactivity

Roles & Responsibilities

Calm under pressure
Structured and proactive
Detail-oriented
Reliable

Requirements:

Own Live Switch coordination by scheduling virtual estimates
Run the email marketing engine end-to-end including copy, segmentation, scheduling, testing, and reporting
Manage Certificates of Insurance (COIs) end-to-end including tracking and renewals
Protect the lead-to-quote handoff by ensuring all inbound leads are logged in Jobber same-day

Offshore Launch

About Offshore Launch

Hiring great talent is a second full-time job. And most offshore staffing partners? Too generic. Too hands off. Too much cleanup on your end. So we built something different: * Full-cycle staffing for ops roles in trades (plumbing, HVAC, roofing, etc.) * Operators who think, not just do: trained to improve systems, not wait for instructions * Clear KPIs, structured onboarding, and embedded support so you don't have to micromanage * Ongoing upskilling and support to drive continuous improvement Here's what sets our people apart: They make you easier to work with. Our operators are trained in remote excellence: clear communication, proactive follow-up, managing up. They become someone you trust, not someone you check in on. They make your business more efficient. From ChatGPT prompts to workflow automation, we train our operators to use the tools already in your stack. They reduce your workload and raise your ceiling. Today, our team supports dozens of 7- and 8-figure operators with high retention offshore teams that free up their time, lower their payroll costs, and increase leverage. Want to see what's possible? Let's chat!

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

About Offshore Launch:

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

Impact the growth and success of small and medium-sized businesses.
Work in a people-first, remote environment that values growth and ongoing development.
Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
Contribute to a culture that values partnership, service, and excellence.

Quite simply: our mission is for you to earn more every single year. And we back you up to make that happen.

Your Role:

We’re looking for a calm, confident Office Manager to be the steady hand behind a high-energy owner behind the #1 window cleaning business in South Florida. This role isn’t about moving fast for the sake of it. It’s about moving thoughtfully, accurately, and reliably — so nothing slips through the cracks.

This role is not about being reactive. It’s about owning systems end-to-end so the business runs clean, predictable, and without dropped balls.

You’ll protect the owner’s time, ensure every lead turns into a tracked opportunity, and keep revenue-moving processes (estimates, follow-ups, email marketing, and compliance) running without gaps.

Responsibilities:

Own Live Switch coordination by scheduling virtual estimates and ensuring both client and technician are fully prepared
Run the email marketing engine end-to-end including copy, segmentation, scheduling, testing, and reporting
Manage Certificates of Insurance (COIs) end-to-end including tracking, renewals, and 24-hour turnaround on requests
Protect the lead-to-quote handoff by ensuring all inbound leads are logged in Jobber same-day with complete details
Coordinate cross-functional execution between the owner, sales, field techs, and external vendors
Maintain inbox and calendar hygiene to ensure zero missed commitments and conflicts
Keep Jobber 100% accurate across all leads, quotes, and job information
Follow up on unbooked jobs and leads to drive conversion into scheduled work
Manage hiring logistics including job postings, screening, and interview scheduling
Maintain complete and compliant employee records including documentation and onboarding requirements

You'll Love This Role If You Are:

Calm under pressure and steady around high-energy operators
Structured and proactive, you don’t wait to be told what to do
Detail-oriented and take pride in clean, accurate systems
Comfortable owning repeatable processes and improving them over time
Confident communicator who asks questions and clarifies instead of guessing
Reliable, you close loops and don’t let things fall through the cracks

Schedule: 9AM - 5PM EST

Compensation & Benefits (to be provided by Offshore Launch):

- $1000 - $1500/mo. depending on experience
- Annual bonus up to $2,250 including $500 at 90-days
- 13th month pay
- 16 Days PTO
- Comprehensive HMO, including dependents. Health, life, vision, and dental insurance.
- Annual continuing education budget to support professional development

Note:

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

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