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Retention Manager (Klaviyo, Email, Lifecycle)

Role overview

Qualifications

  • 2+ years hands-on Klaviyo experience
  • Full funnel understanding, not just email metrics
  • Strong relationship builder and proven client-facing experience
  • Agency background or 8fig+ brand experience

Responsibilities

  • Own results relationship for 4 Shopify brands doing over 5M/y
  • Write your own copy and work with our strong design team to make it bang
  • Grow our collective knowledge by sharing tools, frameworks and ways of thinking

Key facts

Other skills

  • Relationship Building
  • Decision Making

About the company

OKTOBER logo

OKTOBER

Digital Marketing & SEO Agencies

At OKTOBER, we believe scaling an eCommerce brand requires each channel to perform like it's "that time of year". But let's get real. When it comes to email, you're probably leaving money on the table. We understand; getting people to come back for more takes focus, expertise, and a deep understanding of what makes your customers tick. Our Klaviyo experts are obsessed with turning email into a revenue powerhouse. We’ve helped 50+ Shopify scale-ups unlock sustainable growth through email marketing. And we'll do the same for you. πŸ‘‰ Visit oktoberagency.com for a demo and let's make every quarter feel like it's Q4.

Company details

IndustryDigital Marketing & SEO Agencies
Company size11 - 50

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Job description

OKTOBER is hiring experienced Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us.

What you'll do:

  1. Own results & relationship for 4 Shopify brands doing over 5M/y

  2. Write your own copy and work with our strong design team to make it bang

  3. Grow our collective knowledge by sharing tools, frameworks and ways of thinking

What we're looking for (non negotiable):

  1. 2+ years hands-on Klaviyo experience

  2. Full funnel understanding, not just email metrics

  3. Strong relationship builder and proven client-facing experience

  4. Agency background or 8fig+ brand experience

What you'll get:

  1. Competitive base salary + performance-based variable

  2. Generous paid time off

  3. Fully remote β€” work from wherever you do your best work

  4. Clear growth path into Senior and Manager positions

  5. Access to all tools, data, courses and coaches you need for being successful

  6. Direct access to founders of the fastest growing e-commerce brands world wide

This is for you if:

  • You're a freelancer/agency owner who wants more stability

  • You hate how slow decision making is in your current role

  • You're the only expert in your company and miss a team

This is not for you if:

  • You're looking to get away by doing the bare minimum

  • You need a lot of hand holding throughout the day

Speak soon ❀️ πŸ”₯

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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