Role overview

Qualifications

Proven leadership experience in sales
Strong knowledge of insurance products and regulations
Excellent communication and coaching skills
Ability to analyze sales metrics

Responsibilities

Lead and coach a team of licensed insurance sales agents
Drive insurance sales performance and meet team and department goals
Analyze sales metrics and implement improvement strategies
Ensure compliance with insurance regulations and company policies

Key facts

Remote from: Connecticut (USA), Massachusetts (USA), New Jersey (USA), New York (USA), Rhode Island (USA)
Full time
Sales Manager
English

Hard skills

Sales Management Insurance Sales Business Metrics

Other skills

Coaching
Team Management
Customer Service
Teamwork
Communication
Problem Solving

About the company

AAA Northeast

Consumer Services

AAA Northeast is one of the largest and most innovative not-for-profit organizations, providing advocacy on behalf of all motorists, as well as a wide range of services including roadside assistance, insurance, loans, travel, discounts and rewards, and more. We are comprised of more than 70 locations in a six-state area and provide valuable roadside service to almost 6.2 million members. AAA Northeast employees help and serve as a way of life. Through a 100-year-plus legacy of service stewardship, our employees make valuable contributions to our workplace and the communities we serve. AAA Northeast proudly serves the following counties in Connecticut: Fairfield, Litchfield and New Haven, all of Massachusetts, in New Jersey: Essex, Morris, Passaic, and Union, in New York: Bronx, Chenango, Delaware, Dutchess, Herkimer, Kings, Nassau, New York, Orange, Otsego, Putnam, Queens, Richmond, Rockland, Schoharie, Suffolk, Sullivan, Ulster, Westchester and parts of Lewis, Madison and Oneida, in New Hampshire: Salem and all of Rhode Island. NMLS 179871 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR CORRESPONDENT LENDER. "We arrange but do not make loans."

Company details

IndustryConsumer Services

Company size1001 - 5000

Links

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Job description

Join a Legacy of trust. Lead with Purpose.

For over a century, AAA Northeast has been a trusted name, delivering peace of mind to millions. We’re more than just insurance, we’re a promise of protection and reliability.

We’re looking for a dynamic, and results drive Personal Lines Insurance Sales Manager to lead our performing team of unlicensed and licensed agents. This is a unique opportunity to make a meaningful impact by driving sales performance, mentoring talent, and ensuring our members receive exceptional service and coverage.

Hire Date: July 13, 2026

Training Schedule: Monday-Friday 8:30am-5:00pm

Work Schedule: Variety of schedules available

Top Reasons to Join AAA Northeast

Legacy of Trust – Over 100 years of service excellence
Voted a Top Employer and Best Place to Work across the Northeast
Mission-driven culture focused on community service and member satisfaction
Annual performance bonuses
Comprehensive benefits package medical, dental, vision, wellness programs
401(k) match up to 6% + exclusive AAA membership perks

Key Responsibilities

Lead and coach a team of licensed insurance sales agents
Drive insurance sales performance and meet team and department goals
Analyze sales metrics and implement improvement strategies
Ensure compliance with insurance regulations and company policies
Manage team schedules, timekeeping, and coverage
Interview, hire, and onboard new team members
Provide ongoing coaching, training, and development
Handle customer escalations and ensure five-star diamond service
Stay current on insurance products, industry trends, and carrier updates
Occasional team support during off-hours as needed