Windows Support Engineer

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

WHAT YOU WILL BE DOING:

• Administer and support Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.
• Manage and maintain Microsoft Hyper-V virtualization infrastructure and Storage Spaces Direct (S2D) clusters.
• Monitor system health, performance, and availability, ensuring reliable infrastructure operations.
• Troubleshoot server, storage, clustering, and virtualization issues using tools such as Performance Monitor, Event Viewer, cluster logs, and Xperf.
• Support SCVMM administration, infrastructure upgrades, patching, and ongoing operational improvements.

MINIMUM QUALIFICATIONS:

• Computer Science or related field, or with experience in the financial industry.
• 5 years of relevant work experience in computer or financial-related fields after obtaining a bachelor’s degree. For candidates with a master’s degree or above, the work experience requirement can be reduced by 2 years.
• Familiar with Windows Server technologies and operations, such as basic AD management, Group Policy, DHCP/DNS, etc.
• Experience with Microsoft Hyper-V virtualization and Storage Spaces Direct (S2D).
• Familiar with SCVMM management tools is preferred.
• Skilled in using troubleshooting tools in Windows Server environments, such as Performance Monitor, Event Viewer, cluster logs, and Xperf performance analysis.
• At least two of the following technical certifications, or higher-level certifications in related technical fields:
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Microsoft 365 Certified: Fundamentals (MS-900)

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.