HR Operations, IT & Payroll Specialist - Japan

About the Role:

We are looking for a detail-oriented and hands-on HR Operations, IT & Payroll Specialist to support our Japan operations. This role partners closely with centralized global HR teams to ensure smooth execution of employee lifecycle processes locally, while also owning payroll compliance, IT/workplace coordination, and employee experience initiatives in Japan.

In addition, this role will act as a key partner to the Japan Country Manager, supporting local execution, employee experience, and operational excellence on the ground.

You will serve as the local bridge between global teams, the Country Manager, and Japan employees, ensuring processes are executed accurately, compliantly, and with a strong focus on engagement and culture.

Location: Hybrid- Japan
Reports To: Lead, HR Operations

What you'll do:

HR Operations

• Execute onboarding and offboarding locally in coordination with centralized HR teams
• Maintain employee records and support HR processes, audits, and employee queries
• Support the Japan Country Manager on local HR needs

Payroll & Compliance

• Manage monthly payroll with vendors; ensure compliance with Japanese laws and regulations
• Handle payroll inputs, filings, and year-end adjustments

Benefits Administration

• Manage benefits, including maternity/childcare leave, DC pension enrollment, and dependent changes
• Act as a point of contact for employee benefits queries

IT & Workplace Support

• Coordinate IT setup (onboarding/offboarding, access, equipment) with global IT
• Maintain asset tracking and support local IT needs

Culture & Engagement

• Organize IRL events and engagement initiatives
• Support onboarding experience and strengthen local culture
  
  

Qualifications & Experience:

• 4–8 years of experience in HR Operations and Payroll in Japan
• Strong knowledge of Japanese labor laws, payroll, and statutory compliance
• Experience working with global/centralized HR models is highly preferred
• Exposure to IT/workplace support and/or employee engagement initiatives is a plus
• Comfortable working cross-functionally with HR, Finance, and IT teams

Skills & Competencies:

• Strong execution and attention to detail
• Ability to coordinate across global and local stakeholders
• Ownership mindset with a hands-on approach
• Strong communication and problem-solving skills
• Ability to balance operational rigor with employee experience and culture-building
• Fluent in Japanese and business-level English

Why This Role Matters:

This role is critical in ensuring that global HR processes are effectively localized for Japan, while also building a strong, connected, and engaged workplace culture through thoughtful execution and local presence.

What we offer:

• Market-competitive pay compensation structure
• Generous time away, including company holidays, paid time off, sick time, and more!
• Opportunity to be part of the diverse and growing team across Japan, US, India, Poland and Brazil.

We have had an incredible run so far and laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day.

Please apply if you want to be a part of a collaborative and dynamic team with a passion for working with high-end luxury brands and cutting-edge technology and want to be at the forefront of AI innovation.