Logo for Extend

Senior Software Engineer II

Role overview

Qualifications

  • 8+ years of full-stack experience
  • Proven track record building distributed, cloud-native applications, with hands-on serverless experience
  • Demonstrated experience shipping AI/LLM features to production
  • Strong instincts for API design and backwards compatibility

Responsibilities

  • Tackle ambiguous, cross-system problems spanning all aspects of fulfillment and servicing
  • Own large features end to end, from design through deployment, release, and monitoring
  • Deliver scalable, event-driven, AI-native applications that elevate the customer experience
  • Mentor other engineers across levels through code review, pairing, design collaboration and coaching

Key facts

Other skills

  • Communication
  • Mentorship
  • Collaboration

About the company

Extend logo

Extend

Insurance

Extend allows any merchant to offer extend warranties and protection plans through our easy-to-integrate APIs or pre-built eCommerce applications. We power extend warranties both online and offline while also providing consumers with a modern, digitally native experience that eliminates the issues customers face today with legacy offerings. Our platform is integrated into leading eCommerce solutions including Shopify, Magento, Salesforce Commerce Cloud, BigCommerce, and others so that you can be up and running quickly, with no technical requirements. We also provide custom API integrations for larger merchants who have their own eCommerce platform. Our intelligent decision engine uses machine learning to optimize warranty offers in real-time, thereby improving warranty and cart conversions and generating the most revenue for the merchant. For customers, Extend stores all the details of an individual's product purchase and warranty plan for them - no need to save receipts. Our 24/7 claims experience streamlines them through the claim process to create a seamless experience from start to finish.

Company details

IndustryInsurance
Company size201 - 500

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About The Role:

We are looking for an exceptional Senior Software Engineer II to join the Extend Fulfillments team, a core pillar driving our company's growth and customer satisfaction. This role offers a unique opportunity to build impactful software used by some of the largest ECommerce and Brick and Mortar merchants in the industry, and directly influencing how our merchants make their customers whole.
You’ll partner closely with cross-functional teams in product, design, operations, delivery and the broader engineering organization - contributing significantly to a culture of innovation, continuous improvement, and excellence.

What You'll Do:

  • Tackle ambiguous, cross-system problems spanning all aspects of fulfillment and servicing 
  • Own large features end to end, from design through deployment, release, and monitoring
  • Deliver scalable, event-driven, AI-native applications that elevate the customer experience
  • Collaborate with platform teams to enhance overall system architecture
  • Own the design, implementation, quality and safety of AI/agentic features in production systems
  • Mentor other engineers across levels through code review, pairing, design collaboration and coaching
  • Drive adoption of tooling and practices, including AI developer tooling, and codify the habits that make them effective
  • Advocate for the proactive investments — refactors, observability, upgrades, technology adoption - that enable continuous improvement
  • Communicate fluently across product, design, solutions, and ops to align outcomes with business goals
What We're Looking For:
  • 8+ years of full-stack experience
  • Proven track record building distributed, cloud-native applications, with hands-on serverless experience
  • Demonstrated experience shipping AI/LLM features to production
  • Strong instincts for API design and backwards compatibility — especially where events drive money movement or fulfillment
  • A track record of owning large, ambiguous, cross-system initiatives end to end
  • Proven ability to influence beyond your team — aligning groups, distilling complex ideas for leadership, and pushing back with data
  • A pattern of mentoring across levels and driving team-wide improvements that outlast any single project
  • Strong data modeling and context engineering skills that ensure application quality and sound agentic decisioning
  • Fluency with advanced AI developer tooling, a track record of using it to ship more, and a habit of bringing teammates along
  • Exceptional communication across product, business stakeholders, designers, support, and engineers
  • Expert in TypeScript, Node.js, and React

Estimated Pay Range: $171,000 - $198,000 per year salaried*

* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

Extend CCPA HR Notice

 

 

 

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Software Engineer Related jobs

Other jobs at Extend

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.