Key Facts

Remote From:

Georgia (USA)

Category: Technical Support Engineer

Full time

Mid-level (2-5 years)

English, Russian

Hard Skills

Python (Programming Language) Bash (Scripting Language) Linux Windows PowerShell CI/CD Computational Tools Prompt Engineering Programming Languages Infrastructure as Code (IaC) Ansible +1 more

Other Skills

•
Problem Solving
•
Communication

Roles & Responsibilities

At least 2 years of experience at companies with 100+ employees and distributed offices/partially or fully remote
Basic knowledge of modern operating systems MS Windows Server and MS Active Directory
Basic Linux experience - system management, reverse proxy management, cert management
Scripting languages (Python/PowerShell) - preparing automations on daily basis, work with API of different services

Requirements:

Creation, configuration and implementation of different kind of automations RD and implementation of new services
Maintenance of technical documentation in the Knowledge Base
Understanding how to work with GIT
Experience with CI/CD pipelines (Gitlab CI, Github Actions, etc.)

SOFTSWISS

Computer Software / SaaS

About SOFTSWISS

SOFTSWISS is an international company and a widely-acclaimed iGaming expert. We were the very first online gambling software company to start working with cryptocurrencies. SOFTSWISS appeared in July 2009 in Minsk, Belarus. Today SOFTSWISS is a recognised industry leader in iGaming software solutions development. The company has an international team, which counts 1,400+ employees and has an official presence in Poland, Malta, Georgia, and Belarus. To date, the SOFTSWISS client network counts more than 500 iGaming brands. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media. SOFTSWISS steadily enhances the products portfolio with continuous innovations and increases the quality of its services, providing customers with first-class industry solutions. Our values: - High-end solutions based on reliability, security and honesty - Expertise of a professional team with over 10 years of iGaming background - Innovative approach to product development and business processes Our Products: - Sportsbook Platform - Online Casino Platform - Game Aggregator - Jackpot Aggregator - Affilka (Affiliate Platform) - Managed Services Our Services: - First Line Player Support - Player Retention - Player Reactivation - VIP Player Support - Anti-fraud support Our solutions: - Crypto Casino Solution - White Label Casino Solution - Turnkey Casino Solution White Label solutions: - Operating under the SOFTSWISS gambling licences - Ready-to-use payment processing options - SOFTSWISS merchant accounts Why Us? - Over 10 years helping our clients to succeed in the industry - Focus on software security and stability - Top client service based on the client needs - Best industry professionals - Agile methodology at all levels - Cutting-edge innovations - Wide geographical presence Website: www.softswiss.com Email: order@softswiss.com SOFTSWISS. Winning Combination

Company type: Large

Industry: Computer Software / SaaS

Founded: 2018

Company size: 1001 - 5000

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Job description

Overview:

SOFTSWISS is hiring L2 Support Engineer (GitOps) to join our team. We are looking for an infrastructure administrator with 2+ years of enterprise experience who has decided to delve deeper into DevOps practices (Python/PS/Bash automation, containerization, integration with other systems via API), who knows how to bring together different systems and platforms into a single environment, and who is familiar with the challenges of modern distributed infrastructures.

Key responsibilities:

Creation, configuration and implementation of different kind of automations R&D and implementation of new services
Maintenance of technical documentation in the Knowledge Base

Required Experience:

At least 2 years of experience at companies with 100+ employees and distributed offices\partially or fully remote
Basic knowledge of modern operating systems MS Windows Server and MS Active Directory
Basic Linux experience - system management, reverse proxy management, cert management
Scripting languages (Python/PowerShell) - preparing automations on daily basis, work with API of different services
Docker management and understanding containerization
Understanding how to work with GIT
Experience with CI/CD pipelines (Gitlab CI, Github Actions, etc.)
Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) for infrastructure automation, scripting assistance, troubleshooting, and technical research
Experience with prompt engineering and effective interaction with AI systems to improve operational efficiency, automate routine tasks, and accelerate DevOps workflows
English B1+ (be able to participate in meetings with vendors tech support and sales/presales managers) and strong command of Russian

Nice to have:

Higher technical education would be a plus
Experience with any programming languages
Focuses on the infrastructure-as-code approach
Experience with any software configuration management solution (Ansible, Terraform, etc.)

Our Benefits:

Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports benefit
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.