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Senior Account Manager at Social Discovery Group

Role overview

Qualifications

  • Strong command of 1C and Excel (advanced formulas, pivot tables, data analysis)
  • Experience working with AI and digital platforms such as Higgsfield and Atlas Cloud
  • Ability to coordinate workflows and manage projects using tools such as Slack and Jira
  • Strong interpersonal skills with the ability to understand different personalities

Responsibilities

  • Build and automate account management processes to improve communication flows
  • Gather creator and agency insights, monitor industry trends, and translate market feedback
  • Increase the effectiveness of creator-driven promotion across their social platforms
  • Coordinate cross-functional processes for the continued development of the Creator Cabinet initiative

Key facts

Other skills

  • Microsoft Excel
  • Problem Reporting
  • Communication
  • Social Skills
  • Problem Solving
  • Adaptability
  • Collaboration
  • Emotional Intelligence

About the company

Social Discovery Group logo

Social Discovery Group

Online Dating & Matchmaking Platforms

Social Discovery Group is a global technology company that builds the future of social discovery apps at the intersection of dating, social, and entertainment. Our portfolio includes 60+ platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund. More than 500 million people across 150 different countries enjoy our products. We strive to have 10 times as many. Our international team of 1,200 professionals and digital nomads works all over the world. Together we are solving the prevalent problem of loneliness and shaping Social Life 3.0 — a new digital reality where people will be able to fulfill their needs for communication and attention from other people and artificial life forms. 🎉 In August 2024 we achieved Great Place to Work US Certification™! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks. Your opportunities with SDGroup: ➔Join to work alongside other inspired and creative minds. We employ international professionals with a background in launching global products ➔Grow as an expert. We have a mentoring system and an internal IT community of professionals one can learn a lot. ➔Become a Digital Nomad. We believe that digital nomads are the pioneers of our time, ready to change the world and change themselves. ➔Create your own product. For more than 20 years we have been creating premium international online services in global dating, and within our own venture studio we are launching new projects in the entertainment, social games, and streaming segments. You will have the opportunity to create innovative products. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products We are the refugee friendly company.

Company details

Company typeSME
IndustryOnline Dating & Matchmaking Platforms
Company size1001 - 5000

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Job description

Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other.

Our portfolio includes social entertainment platforms designed to connect people online across different cultures in different parts of the world. This includes globally recognized brands such as DateMyAge, Dating.com, EuroDate, Dil Mil and Cupid Media. SDG has a presence in more than 150 countries.

SDG invests in social discovery and IT startups around the world directly or via VC funds. Among our VC investments are Patreon, Open AI, Clubhouse, Coursera,Data.ai, Flo,Academia.edu, and many others.

We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1000+ professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

We are looking for a Senior Account Manager to join our team.

Your main tasks will be:

  • Enhance Communication Efficiency:
    Build and automate account management processes to improve communication flows, streamline problem-solving, and track performance effectively.
    Proactively gather creator and agency insights, monitor industry trends, and translate market feedback into actionable product direction.
    Ensure high standards of creator representation on the platform, including content quality, chatting standards, and overall performance.
  • Improve Creator-Driven Traffic Performance:
    Increase the effectiveness of creator-driven promotion across their social platforms.
    Drive consistency in model posting and oversee weekly promotion delivery checks.
    Enable creators to effectively promote new product features to increase their earnings.
  • Scale & Streamline Creator Cabinet Operations:
    Coordinate cross-functional processes for the continued development of the Creator Cabinet initiative.
    Integrate our internal tools into creators’ daily promo content workflows as a primary production tool.
    Unify creator analytics across the Creator Cabinet, Reports, and our internal tools into a centralized industry-standard performance system.
    Monitor and improve creator payout operations to ensure timely and accurate payments.

We expect from you:

  • Financial & Analytical Proficiency: Strong command of 1C and Excel (advanced formulas, pivot tables, data analysis, reporting, and dashboard creation), with a solid understanding of accounting, invoicing, and financial operations.
  • Digital & AI Tools Expertise: Experience working with AI and digital platforms such as Higgsfield and Atlas Cloud, as well as analytics tools for KPI monitoring, data visualization, and performance tracking (e.g., Superset).
  • Project & Cross-Functional Management: Ability to coordinate workflows and manage projects using tools such as Slack, Jira, and internal systems, ensuring effective communication and alignment across teams.
  • Emotional Intelligence & Communication Skills: Strong interpersonal skills with the ability to understand different personalities and motivations, practice active listening, build trust, and communicate with empathy and diplomacy.
  • Problem-Solving & Crisis Management: Capacity to remain calm and professional under pressure, quickly identify issues, implement practical solutions, and maintain smooth operational processes.
  • Adaptability & Collaborative Mindset: Flexibility to adjust approaches across different cultures, markets, and stakeholder needs, while working effectively with cross-functional teams and embracing feedback to improve outcomes.

What do we offer:

  • REMOTE OPPORTUNITY to work full-time;
  • Vacation 28 calendar days per year;
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • 50% payment for professional training, international conferences, and meetings;
  • Corporate discount for English lessons;
  • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
  • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.

Sounds good? Join us now!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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