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Admin & Social Media Virtual Assistant for a Health and Fitness Company in Australia (Home Based Part Time)

Virtual Coworker

Roles & Responsibilities

  • Experience in customer support
  • Familiarity with CRM workflows and databases
  • Skills in social media management
  • Basic knowledge of Xero for data entry

Requirements:

  • Manage incoming client emails and customer support enquiries
  • Support lead follow-up processes
  • Maintain and update CRM workflows
  • Schedule and manage social media posts

Job description

• Manage incoming client emails, pause requests, and general customer support enquiries
• Support lead follow-up processes and assist with nurturing warm enquiries
• Maintain and update CRM workflows and databases within GHLUpload, schedule, and manage email marketing campaigns and newsletters
• Repurpose existing content into reels, carousel posts, and social media content
• Schedule and manage posts across Facebook groups and social media platforms
• Assist with reviewing content performance and identifying high-performing posts
• Process basic Xero data entry including contractor invoice input
• Support with adhoc administration and operational tasks as required
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