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Admin & Social Media Virtual Assistant for a Health and Fitness Company in Australia (Home Based Part Time)

Role overview

Qualifications

  • Experience in customer support
  • Familiarity with CRM workflows and databases
  • Skills in social media management
  • Basic knowledge of Xero for data entry

Responsibilities

  • Manage incoming client emails and customer support enquiries
  • Support lead follow-up processes
  • Maintain and update CRM workflows
  • Schedule and manage social media posts

About the company

Virtual Coworker logo

Virtual Coworker

Outsourcing & Offshoring

You deserve nothing but the best when it comes to hiring virtual assistants. That's why we've carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.Imagine having access to a talented pool of virtual assistants who provide unparalleled support for your business. Whether you need assistance on a part-time or full-time basis, our vetted professionals are here to cater to your every need. From managing your calendar and handling administrative tasks to executing strategic plans and providing exceptional customer service, our virtual assistants bring professionalism and experience to every task they undertake.But what sets Virtual Coworker apart is our dedication to long-term partnerships. We aren't interested in short-term fixes; instead, we focus on finding the perfect match between businesses and virtual assistants for sustained success. By fostering strong relationships built on trust, communication, and professionalism, we ensure that your business flourishes.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size201 - 500

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Job description

• Manage incoming client emails, pause requests, and general customer support enquiries
• Support lead follow-up processes and assist with nurturing warm enquiries
• Maintain and update CRM workflows and databases within GHLUpload, schedule, and manage email marketing campaigns and newsletters
• Repurpose existing content into reels, carousel posts, and social media content
• Schedule and manage posts across Facebook groups and social media platforms
• Assist with reviewing content performance and identifying high-performing posts
• Process basic Xero data entry including contractor invoice input
• Support with adhoc administration and operational tasks as required

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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