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Practice Director Workday Services

Role overview

Qualifications

  • Bachelor’s degree in Business, Information Systems, Finance, Human Resources, or a related discipline
  • 10+ years of experience in ERP consulting, professional services, or enterprise application leadership, with significant experience in the Workday ecosystem
  • Proven experience building, growing, or leading Workday consulting or managed services practices
  • Strong understanding of Workday support models, post-production services, and enterprise transformation programs

Responsibilities

  • Lead the development and expansion of RPI’s Workday consulting practice, with an initial focus on post-production support offerings
  • Define strategic growth initiatives, market positioning, and service offerings aligned with RPI’s long-standing ERP and automation expertise
  • Serve as a trusted advisor to executive stakeholders, providing strategic guidance throughout the Workday transformation and support lifecycle
  • Recruit, attract, and retain high-performing Workday consulting professionals through established industry relationships and professional networks

About the company

RPI Consultants logo

RPI Consultants

IT Services & IT Consulting

RPI Consultants is an ERP implementation and optimization firm focused on delivering best practices through technology, systems integration, and process redesign. The RPI team includes certified technical and functional experts in Infor Lawson, Perceptive Content (ImageNow), Kofax, Brainware, and OnBase by Hyland, as well as other automation technologies to enhance the procure-to-pay, financial reporting, and human resources processes. RPI is a leader in the design and build of shared service operations for these functions. RPI’s model focuses on delivering solutions to specific business problems through on-demand strategic intervention. Our team-based approach allows us to leverage the best resources part-time, on a task-by-task basis, while working closely with our clients to identify opportunities to minimize costs associated with travel and downtime. RPI prides itself on providing customers with the most value for their dollar, delivering value-added information and genuinely caring about the outcome of an engagement.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Company Description

At RPI Consultants we pride ourselves on being a team in the truest sense. We foster a collaborative working environment and are available to lend a hand where needed. Our approach focuses on results, but we enjoy thinking outside the box and breaking down preconceived notions. Our atmosphere is professional and relaxed. Turnover is low. Success is measured by client satisfaction, ease to work with, and performance.

Job Description

RPI Consultants is seeking a strategic, entrepreneurial, and results-driven Practice Director of Workday Services to lead the growth and expansion of our emerging Workday consulting practice. This position will play a critical leadership role in establishing and scaling Workday support services and consulting capabilities, with an initial focus on supporting organizations running Workday in Healthcare and Public Sector.

Building on RPI’s decades of success delivering ERP, automation, and digital transformation solutions for healthcare and public sector organizations, the Director will help define the long-term vision, go-to-market strategy, service offerings and build the team required to achieve these. This leader will work closely with executive leadership to foster the Workday partnership, drive practice growth, expand client relationships, and build a high-performing organization grounded in trusted partnerships, delivery excellence, and industry expertise.

The ideal candidate brings deep Workday consulting experience, strong executive presence, and a proven ability to grow consulting services through both business development and talent acquisition. This individual will leverage an established professional network to recruit top consulting talent and create a scalable, client-focused practice capable of delivering exceptional outcomes for healthcare, public sector, and enterprise clients.

Key Responsibilities

Practice Leadership & Growth Strategy

  • Lead the development and expansion of RPI’s Workday consulting practice, with an initial focus on post-production support offerings.
  • Define strategic growth initiatives, market positioning, and service offerings aligned with RPI’s long-standing ERP and automation expertise.
  • Partner with executive leadership to develop and execute business development strategies that drive revenue growth and market expansion across healthcare and public sector industries.
  • Identify and cultivate opportunities to cross-sell and expand services within existing RPI client relationships.

Client Engagement & Consulting Leadership

  • Serve as a trusted advisor to executive stakeholders, providing strategic guidance throughout the Workday transformation and support lifecycle.
  • Lead client-facing consulting engagements while ensuring high levels of customer satisfaction, operational excellence, and delivery quality.
  • Collaborate with sales, delivery, and technical teams to scope engagements, develop proposals, and deliver tailored Workday solutions.
  • Build long-term client partnerships through proactive account management, strategic planning, and consultative problem-solving.
  • Maintain close engagement with client leadership to ensure successful delivery outcomes and alignment with organizational objectives.

Talent Acquisition & Team Development

  • Recruit, attract, and retain high-performing Workday consulting professionals through established industry relationships and professional networks.
  • Represent the RPI culture, centered on collaboration, accountability, innovation, and client service excellence.
  • Mentor and develop consulting leaders and team members to support career growth
  • Establish resource planning strategies that align staffing capabilities with practice growth objectives and client demand.

Innovation & Industry Leadership

  • Contribute to RPI’s continued innovation in ERP transformation, workflow automation, and digital modernization initiatives.
  • Collaborate with leadership and solution teams to identify market opportunities and evolving customer needs.
  • Represent RPI in industry events, client presentations, and strategic discussions related to Workday transformation and managed services.
  • Promote thought leadership and service innovation that strengthens RPI’s position as a trusted advisor within healthcare and public sector markets.

Qualifications

  • Bachelor’s degree in Business, Information Systems, Finance, Human Resources, or a related discipline
  • 10+ years of experience in ERP consulting, professional services, or enterprise application leadership, with significant experience in the Workday ecosystem
  • Proven experience building, growing, or leading Workday consulting or managed services practices
  • Strong understanding of Workday support models, post-production services, and enterprise transformation programs
  • Experience supporting clients transitioning from legacy ERP platforms, preferably Infor CloudSuite or similar enterprise systems
  • Demonstrated success driving revenue growth, developing consulting services, and expanding strategic client relationships
  • Established professional network within the Workday consulting ecosystem with a track record of recruiting and developing top consulting talent
  • Experience serving healthcare, public sector, or highly regulated organizations preferred
  • Exceptional executive communication, stakeholder management, and presentation skills
  • Strong operational leadership capabilities, including forecasting, delivery management, and resource planning
  • Entrepreneurial mindset with the ability to build and scale services in a growth-oriented environment

Why Join RPI Consultants

For more than 25 years, RPI Consultants has helped healthcare, public sector, and enterprise organizations modernize operations through ERP implementation, automation, and digital transformation solutions. As the Practice Director of Workday Services, you will have the opportunity to shape and lead a growing practice backed by an established consulting organization with deep industry expertise, long-standing client relationships, and a reputation for delivery excellence.

This role offers the opportunity to build something meaningful — creating a scalable Workday consulting and managed services practice that helps organizations maximize the value of their ERP investments while positioning RPI for continued growth in the evolving enterprise technology landscape.

Additional Information

Location: Position is nationwide and requires frequent travel nationwide as well as the discipline to work from home as needed.

Salary: Pay commensurate with experience.

All your information will be kept confidential according to EEO guidelines.

"RPI Consultants, LLC is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

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