Employee Communications Consultant

Who is Allstate: 

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. 

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. 

Benefits to joining Allstate 

• Flexible Work Arrangements. 

• Employee discounts (15% on auto and property insurance, plus many other products and services). 

• Good Office program (receive up to $400 back after purchasing office equipment). 

• Student Loan Payment Matching Program for Government Student loans. 

• Comprehensive Retirement Savings Program with employer matched contributions. 

• Annual Wellness allowance to support employees with improving health and wellbeing. 

• Personal days. 

• Tuition Reimbursement. 

• Working within the community and giving back. 

Role Designation: Remote 

Job Description 

The Employee Communications Consultant is accountable for driving and delivering engaging and effective internal communications strategies and solutions for our customer-facing stakeholders. Reporting to the Manager, Employee Communications & Design, you will play a key role providing strategic communications counsel, and developing and implementing communication plans and strategies to support business objectives. 

Key stakeholder groups may vary, but will initially include Marketing, Customer Experience and Operations teams. In this role, you will also support the Manager, Employee Communications & Design in delivering communications for Sales & Distribution. 

Accountabilities: 

• Develop and lead comprehensive communication strategies to support business objectives within the Marketing, Customer Experience & Operations teams.  

• Provide strategic communications counsel and support to key stakeholders and senior executives, including presentations, speaking notes, video scripts and articles that resonate with target audiences 

• Collaborate with cross-functional teams on delivery of internal communications for a variety of special or business-as-usual projects 

• Monitor, measure and report on the effectiveness of communications initiatives and programs, ensuring recommendations are rooted in data and analytics 

• Assure adherence to established communication standards, including design and translation 

• Conduct research into trends, best practices and employee feedback to optimize communication planning and outcomes 

• Support Sales & Distribution communications in partnership with the Manager, Employee Communications & Design 

• Other employee communications activities and duties as assigned 

Qualifications: 

• High level of oral and written communication skills and advanced storytelling capabilities, with the ability to simplify complex information 

• Proven experience consulting with and writing for executives and senior management, working with interdisciplinary teams and managing communications processes 

• Communication experience with technology content, for both technical and non-technical audiences 

• Experience with a wide spectrum of communication tools and techniques 

• Strong relationship-building, diplomacy and consultation skills, along with audience needs assessment capabilities 

• Ability to provide training and coaching on communication skills 

• Proven project management and communication planning skills 

• Solid understanding of communication metrics and reporting processes 

• Ability to work as a team player in a dynamic, fast-paced environment 

• Knowledge of Microsoft Office, SharePoint and industry-standard tools 

• Ability to work well under pressure and prioritize tasks based on relative importance and urgency 

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs. 

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