Frontline Communications Specialist - Full Remote Portugal

Frontline Communications Specialist - Full Remote Portugal

ABOUT THE OPPORTUNITY

Join the Portugal hub of Switzerland's largest private telecommunications operator, working at the intersection of internal communications, content creation, and frontline employee engagement. This is a role for someone with a strong editorial instinct and a visual eye — someone who can take complex product and commercial information and turn it into clear, engaging communications that inspire frontline teams to act. If you enjoy writing, have a flair for content, and want to work in a fast-moving international environment, this is a compelling opportunity.

Language: English fluent (required) | Location: Portugal-based, fully remote

PROJECT & CONTEXT

You'll be part of the Frontline Experience / Operations team, working closely with colleagues in Switzerland to deliver internal communications around product launches, commercial promotions, and operational changes. Your output directly shapes how frontline employees and team leaders receive, understand, and engage with company priorities — making you a critical link between the business and the people who represent the brand to customers every day.

WHAT WE'RE LOOKING FOR

• 2–3 years of experience in communications, content, or a related field — internal communications or employee engagement experience is a meaningful advantage
• Excellent writing, proofreading, and editing skills in English, with the ability to adapt tone and format for different audiences and platforms
• A strong visual eye — understanding how to bring content to life beyond text, across multiple formats and channels
• Experience writing video scripts and storyboards for visual content production
• Comfortable managing and optimising internal communication channels (e.g. Beekeeper, intranet, newsletters)
• Good working knowledge of communication tools, AI tools, and digital platforms
• Ability to monitor and analyse communication metrics — open rates, engagement, reach — and use data to continuously improve
• Strong attention to detail with a collaborative mindset, comfortable working across teams and geographies
• Driven, curious, and eager to push the limits of what internal communications can be
• Fluent English — written and spoken, mandatory
• Formal study in Communications or a related field is a strong advantage
• Based in Portugal

NICE TO HAVE

• Proficiency in German — a significant advantage given the Swiss operational context
• Working knowledge of French and/or Italian
• Experience coordinating communications around commercial promotions or product launches in a retail or Telco environment
• Background working in multinational or remote-first team environments

Direct Hiring role.
Compensation: €1000 - 1400€ gross/month + perks, depending on experience level.