Business Analyst - Sales AI Agent

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market.

Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: It's not only what we do, it's how we manage that truly make the difference..

If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT.

Role: Business Analyst – Sales AI Agent

Location: Remote, Portugal

Required skills:

• Proven experience as a Business Analyst working between business stakeholders and technical teams;
• Strong ability to gather, challenge, and formalize business requirements into actionable technical specifications and user stories;
• Experience acting as a bridge between Product Owners, business stakeholders, and development teams;
• Solid understanding of sales processes, sales pipelines, CRM workflows, and sales team dynamics;
• Experience translating non-technical business workflows into structured technical requirements;
• Strong communication and stakeholder management skills;
• Experience coordinating with engineering teams, clarifying scope, and supporting delivery processes;
• Knowledge of data integration processes and data flow mapping;
• Hands-on experience with Salesforce and understanding of Salesforce data structures is highly valued;
• Experience working in Agile environments and collaborating with cross-functional teams;
• Strong analytical thinking and problem-solving skills;
• Ability to work autonomously in fast-paced and evolving environments;
• Exposure to AI-driven products or intelligent automation solutions is a plus;
• Knowledge of Azure AI services or AI backend integrations is a plus;
• Familiarity with mobile application projects is a plus;
• Fluent English communication skills, both written and spoken.

We offer:

­No-term full-time contract;

Health Insurance;

22 days of paid vacation;

4 extra days annually (Carnival, Christmas Eve, New Year's Eve, Birthday);

Meal Allowance on card (Coverflex);

Referral Bonus;

Special discounts and flex options;

Training annual budget;

A great team-oriented culture;

Chance to become a part of a dynamically growing international company;

Challenging projects giving the unique opportunity to grow and learn.

Following the EU General Data Protection Regulation No. 2016/679, we inform you that by responding to this announcement, you consent to the use of your data by Wire IT, for as long as necessary. In case of doubt or request for elimination of your personal data, please send an email to info@wireit.pt