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ServiceNow Lead / Architect with FSO

Veracity Software Inc

Role overview

Qualifications

  • Relevant experience ServiceNow Development
  • Certified System Administrator (CSA) plus one mainline Implementor certifications (FSO/CSM/HRSD/ITSM/GRC)
  • Strong hands-on experience in Java scripting, debugging and deployment

Responsibilities

  • Manage a team of developers, assign their tasks and provide technical guidance
  • Participate in requirement discovery with clients and develop solutions for the ServiceNow platform
  • Monitor health, usage, and overall compliance of ServiceNow and its applications

Key facts

Hard skills

ServiceNow ServiceNow JScript Service Development Business Law Group Policy 3rd Party Systems Integration Soap Note Cloning (Biology)

Other skills

  • Communication
  • Team Leadership
  • Problem Solving
  • Self-Motivation
  • Results Focused

About the company

Veracity Software Inc logo

Veracity Software Inc

Computer Software / SaaS

The definition of Veracity is accuracy and habitual truthfulness. This truly defines our brand in simplistic terms. At Veracity, we believe in doing everything in the ‘Right Way’, which means you have to challenge your own innovations and solutions all the time. Our strength lies in our employees, and with the right blend of business and technical expertise, we set the bar high for Veracity. From inception, Veracity focused on building cloud based SaaS solutions while using the latest and most advanced technology stack. We have delivered cloud based customized solutions and services to various clients across both North America and India. We have a global headquarter in Woodbridge, NJ while our offshore office is in Pune, India. We believe in bringing Global talent together, which helps us in delivering cost effective, yet highly scalable and efficient solutions. With the vision of trying to be one of the trusted IT partners as well as one of the most respected solution providers with an onsite/offshore model, Veracity is equipped with the right set of highly skilled individuals who have expertise in delivering the most effective business services and solutions for our clients. Veracity’s mission is to become the Trusted IT Partner for various businesses across globe.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

Links

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Job description

ServiceNow Lead / Architect with FSO
Location: Remote (NY)
Duration: Fulltime

In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
Responsibilities
  • Need extensive experience with CSM and Financial Service Operations (FSO)
  • You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
  • Mentor and lead a team of developers.
  • Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.
  • Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
  • Reviews design and code per sprint to ensure quality.
  • Creation and customization of complex workflows and custom workflow activities.
  • Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
  • Contribute and review user stories.
  • Build and maintain technical documentation.
  • Monitor health, usage, and overall compliance of ServiceNow and its applications
  • Develop a keen understanding of the products we implement and client business.
  • Provide production support and be able to resolve problems under pressure.
  • Assists in project estimation.
  • Participate in regular Knowledge Transfer sessions with ServiceNow Developers
  • Stay current with new and updated capabilities of the ServiceNow Platform
  • Coordinate upgrades to Production and Sub-Production instances
  • Coordinate sub-production testing, evaluation, and regression remediation
  • Participate in blueprinting workshops and contribute with documentation and effort estimation.
  • Support COE in continuous development of training paths for professional advancement.
  • Contribute to ongoing definition of best development and solution practices.
  • Lead training workshops as mean to spread experiences gained across the practice.
Minimum Qualifications / Skills
  • Relevant experience ServiceNow Development.
  • Demonstrate prior experience in leading client projects as a technical lead.
  • Certified System Administrator (CSA) plus one mainline Implementor certifications (FSO/CSM / HRSD/ITSM/GRC etc.).
  • Compulsory Financial Services Operations Professional Built with Visa (FSO) to be
  • used as a case management tool that will support dispute and fraud claims processing for Client and Visa Credit, Debit, and ATM transactions preferred.
  • One greenfield implementation of any ServiceNow module.
  • Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
  • Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's, Service Portal etc...
  • Experience in Integration with 3rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub.
  • Good understanding of ServiceNow Best practices in scripting, integration.
  • Experience in deploying code from Lower instance to Production.
  • Experience in Cloning and Upgrades.
  • Excellent communication Skills for client facing roles.
  • Good management, analytics, problem solving & interpersonal skills
  • Self-motivated, Positive outlook & result oriented
Skills and Certifications
  • Experience leading team
  • ServiceNow
  • CSM
  • Now Assist
  • Financial Service Operation




Recruiter Submission Template

Full Name:
Degree, University and Completion Year:
Do you have any of the Certified Technical Architect (CTA) or Certified Master Architect (CMA) certification ?
How many years of total experience do you have in ServiceNow Development ?
How many years of total experience do you have in CSM ?
How many years of total experience do you have in FSO (Dispute Management, Client Onboarding, Loan Operations, Card Operations, and Treasury Operations) ?
How many years of total experience do you have as an Architect ?
Motivation / Reason for Relocation (if not local):
Motivation / Reason for interest in this position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, Zip Code):
Notice Period (in weeks):
Current Work Authorization Status:
Expected Salary:

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