Client Development Manager

Large organisations consistently make important decisions without the intelligence they already own, because they can't find what they have, can't see what they're missing, and can't act on it fast enough to matter.

We are Stravito and this is the problem we solve.

Due to the universal nature of the problem, our customers come from various industries all around the world. We help world-leading organizations, such as McDonald’s, Nestlé and Heineken, better understand their customers and make better, insights-backed decisions by organizing their knowledge and making it easy to access through our intuitive platform.

We really mean it when we say we're a diverse and international team as our team of 100 has more than 30 different nationalities! We are guided by our operating principles: simplicity first, an “own it, do it” mentality, embracing different perspectives, and enjoying the journey together.

About the job

As a Client Development Manager (CDM) at Stravito, your primary focus is to drive business growth and achieve high client retention by expanding Stravito's value within client organizations. This role is pivotal in ensuring sustainable, long-term partnerships by maximizing client satisfaction, securing renewals, and growing accounts through upselling and cross-selling. The CDM is responsible for the commercial strategy for assigned enterprise clients, working closely with Customer Success, further functions and AI to unlock the full potential of our platform, enabling clients to meet their business objectives. Your success in this role is measured by how well you:

• Create a substantial up- and cross-sell pipeline

• Achieve ARR growth targets across assigned accounts

• Secure high client retention rates (renewal)

• Expand Stravito's presence within client organizations

• Reach exceptional levels of client satisfaction and advocacy

You will join the dynamic and highly skilled CDM team with colleagues both in the US and in Europe, and you will report to our Director Client Development based in Germany. You will work fully remote with your base in the UK or Germany.

About you

To be successful in this role, you need to bring:

• Strategic sales / client development skills (e.g. develop & execute strategic growth plans, negotiate and close deals)

• Client relationship management experience (e.g. expertise in building trusted relationships)

• Commercial and business acumen (e.g. strategic thinking, ROI analysis, market and product knowledge)

• Cross-functional collaboration skills (e.g. team coordination, problem-solving)

• Communication and presentation skills

• Adaptability and resilience (Problem-solving mindset)

• Analytical and AI empowered decision making (e.g. Performance analysis, APIs/Agentic workflows)
  

This role is fully remote, but you will need to be a current resident for tax purposes in one of the chosen locations.

What’s in it for you?

You will join a remote-first and globally spread team, with company events a couple of times each year as the icing on the cake 🎂 We offer a fun, collaborative environment where everyone truly cares and helps each other. We have zero micro-management and instead you are encouraged to cultivate your own processes while giving and receiving feedback for improvement. Add to that a competitive compensation package, the possibility of working with cutting-edge technology in our industry (such as GenAI) and to be part of simplifying the professional lives of many - what’s not to like?

We look forward to hearing from you!