Role overview

Qualifications

Minimum 5 years of business development or sales experience within the language services industry
Proven experience selling interpretation, translation, localization, or transcription services
Demonstrated success generating new business and meeting revenue goals
Strong understanding of language industry operations and terminology

Responsibilities

Identify and pursue new business opportunities in federal, state, local government, healthcare, education, legal, and commercial sectors
Develop and execute strategic outreach campaigns targeting organizations requiring language access services
Build and maintain relationships with procurement officers, program managers, accessibility coordinators, and decision-makers
Manage the full sales cycle from prospecting to proposal submission and contract negotiation

Key facts

Remote from: Anywhere
Full time
Senior (5-10 years)
Business Development Manager
English

Hard skills

Business Development Lead Generation Customer Relationship Management Proposal Development Government Contracting Access Controls Transitional Bilingual Education Client Services

Other skills

Sales
Communication
Presentations
Negotiation
Relationship Management
Proactivity
Resourcefulness

About the company

CCI Group - Interpretation & Translation

CCI Group was initially created with the sole purpose of offering Certified Legal Interpreters for the courts. Almost a decade later, CCI Group is committed to revolutionizing language services and how they are rendered. Through the integration of several companies in the United States and across the globe, CCI Group enables companies to create, translate, and deliver relevant and personalized content to support its clients’ mission and vision. We are also committed to lifting the barrier and removing the delays in communication with Deaf, Hard-of-Hearing, and Limited English Proficient individuals. From its inception, CCI group has placed people and purpose above profit. Our staff has extensive experience and training to ensure ease of project management, cultural sensitivity, and seamless service integration for any type of project. Language services are only performed by native speakers of the target or dominant language and technicians undergo strict testing and training procedures prior to supporting any client. At CCI Group we also understand that developments in technology and networks mean that the solutions that we provide our clients need to be constantly evolving. We are committed to providing high-quality services in a professional manner by focusing on innovation and continuing to push technology in order to exceed our customer’s expectations.

Company details

Company size2 - 10

Links

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Job description

This is a remote position.

Location: Remote (Travel as Needed)

Employment Type: Full-Time

About Us

CCI Group is a language services provider delivering interpretation, translation, transcription, localization, and multilingual communication solutions to government agencies, healthcare organizations, educational institutions, legal entities, and commercial clients nationwide.

We support on-site, remote, and hybrid engagements in hundreds of languages and specialize in high-compliance environments requiring exceptional service delivery, responsiveness, and operational excellence.

We are seeking an experienced and results-driven Business Development Manager with direct experience in the language services industry to help expand our client portfolio, strengthen strategic partnerships, and drive revenue growth across multiple sectors.

Position Summary

The Business Development Manager will be responsible for identifying, pursuing, and securing new business opportunities for interpretation, translation, transcription, and language access solutions. This role requires a strong understanding of the language industry, government and commercial procurement processes, and the operational realities of language service delivery.

The ideal candidate is highly motivated, relationship-oriented, and experienced in developing opportunities from lead generation through contract award and account expansion.

Key Responsibilities

Business Development & Sales

Identify and pursue new business opportunities in federal, state, local government, healthcare, education, legal, and commercial sectors.
Develop and execute strategic outreach campaigns targeting organizations requiring language access services.
Build and maintain relationships with procurement officers, program managers, accessibility coordinators, and decision-makers.
Generate leads through networking, industry events, partnerships, RFIs, RFPs, and outbound prospecting.
Manage the full sales cycle from prospecting to proposal submission and contract negotiation.
Meet or exceed quarterly and annual revenue targets.

Industry & Market Knowledge

Maintain strong knowledge of the language services industry, including:
- ASL interpretation services
- Spoken language interpretation (on-site, VRI, and OPI)
- Translation and localization
- Transcription services
- ADA, Section 504, and Section 508 compliance requirements
Monitor market trends, competitor activity, and procurement opportunities.

Proposal & Client Support

Collaborate with operations and project management teams to develop pricing strategies and tailored client solutions.
Support proposal development efforts for public sector and commercial opportunities.
Assist with capability statements, presentations, and client-facing materials.
Participate in discovery calls, client meetings, and service implementation discussions.

Account Management

Maintain ongoing communication with clients to identify upsell and cross-sell opportunities.
Ensure client satisfaction and support long-term partnership growth.
Track activities, pipeline updates, and forecasting.

Requirements

Required Qualifications

Minimum 5 years of business development or sales experience within the language services industry.
Proven experience selling interpretation, translation, localization, or transcription services.
Demonstrated success generating new business and meeting revenue goals.
Strong understanding of language industry operations and terminology.
Experience responding to or supporting RFP/RFQ processes.
Excellent written and verbal communication skills.
Strong presentation and negotiation abilities.
Ability to work independently in a fast-paced environment.

Preferred Qualifications

Existing relationships within government, healthcare, education, or legal sectors.
Experience with federal contracting and cooperative purchasing programs.
Familiarity with language access compliance requirements and accessibility standards.
Experience working with remote interpretation platforms and multilingual service solutions.
Bilingual abilities are a plus.

Ideal Candidate Profile

We are looking for someone who understands that language access is more than a service. It is a critical bridge between organizations and the communities they serve. The ideal candidate is proactive, resourceful, client-focused, and experienced in navigating the fast-moving demands of the language services industry.

How to Apply

Please submit:

Updated resume
Brief cover letter highlighting language industry experience
Business development achievements or portfolio, if available