HR Generalist

Job Title: HR Generalist

Location Remote (United States)

About the Role

We are seeking an experienced HR Generalist to support our U.S. people operations. This role requires strong experience in owning end-to-end HR responsibilities, including payroll, benefits, compliance, and employee relations. You will be a key partner to leadership, ensuring our HR practices are compliant, scalable, and employee-centric. This role does not have direct reports and will work closely with the larger Global HR Operations department.

Key Responsibilities

Payroll & Compliance

• Oversee U.S. payroll processes across multiple states, ensuring accuracy, timeliness, and compliance

• Ensure compliance with federal, state, and local payroll tax regulations

• Partner with tools such as Mosey (or similar) to maintain state payroll tax compliance and registrations

• Maintain payroll records and support audits as needed

Benefits Administration (U.S.)

• Administer and optimize U.S. employee benefits programs (health, dental, vision, retirement, etc.)

• Act as the primary point of contact for employee benefits inquiries and escalations

• Partner with brokers/vendors to evaluate and improve offerings

Leaves, Accommodations & Time Off

• Oversee employee leave programs (FMLA, state leaves, disability, etc.)

• Handle workplace accommodations in compliance with ADA and other regulations

• Oversee PTO policies and ensure proper tracking and compliance

Employee Relations

• Handle employee relations matters including investigations, escalations, and conflict resolution

• Support and manage performance issues, disciplinary actions, and terminations in the U.S.

• Provide guidance to managers on best practices and risk mitigation

Policies & Compliance

• Lead the implementation and ongoing updates of the U.S. Employee Handbook

• Ensure HR policies are compliant with evolving U.S. labor laws

• Maintain documentation and ensure audit readiness

Workers' Compensation

• Administer workers' compensation programs, claims, and reporting

• Partner with insurance providers to ensure timely resolution and compliance

Contractor & Vendor Management

• Monitor Certificates of Insurance (COIs) for C2C contractors and our Clients

• Track and follow up on contract renewals and compliance requirements

• Ensure proper classification and documentation of contractors

Qualifications

• 3–5+ years of HR experience in roles with full ownership of end-to-end HR operations

• Proven experience with multi-state U.S. payroll, payroll tax compliance, and multi-state regulations

• Hands-on experience with benefits administration and leave management

• Strong knowledge of U.S. employment laws and HR best practices

• Experience handling employee relations, investigations, and terminations

• Familiarity with tools like Mosey, HRIS platforms, and payroll systems

• Experience supporting remote and distributed teams across multiple states

Preferred Qualifications

• Experience working in a high-growth or startup environment

• Exposure to both U.S. and Canadian HR & payroll practices

• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)

• Multilingual proficiency strongly preferred (e.g., Spanish and/or French)

Key Competencies

• Strong attention to detail and compliance mindset

• Excellent communication and interpersonal skills

• Ability to handle sensitive situations with discretion

• Proactive, solutions-oriented approach