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Business Analyst – Legal Services & Operations Focus

Key Facts

Remote From: 
Category:  Business Analyst
Full time
Mid-level (2-5 years)
English

Roles & Responsibilities

  • 4+ years in a business analyst or operations role within legal, financial services, or consulting environments
  • Strong skills in gathering, analyzing, and documenting requirements
  • Excellent communication skills—verbal and written—with the ability to work across teams and levels
  • Familiarity with SQL and relational database concepts

Requirements:

  • Work with cross-functional teams to define project scope, document requirements, and design solutions
  • Lead discussions, workshops, and analysis to understand current processes and business needs
  • Translate user input into clear documentation, including workflows, use cases, and technical specs
  • Collaborate with internal and external stakeholders to deliver project materials such as functional specs, UI mockups, and test scenarios

Job description

About the Role: We're looking for a Business Analyst with four plus years of experience within legal, financial services, or consulting to help bridge the gap between our business and technology teams. In this role, you'll gather requirements, improve processes, and work across departments to ensure our tech solutions align with business goals. If you enjoy solving problems, driving efficiency, and working with diverse stakeholders, this is a great opportunity to make a real impact.

Key Responsibilities:
  • Work with cross-functional teams to define project scope, document requirements, and design solutions.
  • Lead discussions, workshops, and analysis to understand current processes and business needs.
  • Translate user input into clear documentation, including workflows, use cases, and technical specs.
  • Collaborate with internal and external stakeholders to deliver project materials such as functional specs, UI mockups, and test scenarios.
  • Analyze data from multiple sources to identify true business needs and recommend effective solutions.
  • Support process improvement initiatives and technology-driven change.
  • Participate in application testing and support implementations.
  • Work independently or with senior leadership to move projects from concept to execution.
  • Act as a communication bridge between legal, operations, and IT teams.

Must-Have Qualifications:
  • 4+ years in a business analyst or operations role within legal, financial services, or consulting environments.
  • Strong skills in gathering, analyzing, and documenting requirements.
  • Excellent communication skills—verbal and written—with the ability to work across teams and levels.
  • Familiarity with SQL and relational database concepts.
  • Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Visio.
  • Strong sense of ownership and problem-solving ability.
Preferred Skills:
  • Experience with JIRA and workflow mapping tools like Microsoft Visio.
  • Understanding of legal operations or case management systems.
  • Ability to mentor and train others on analysis methodologies.
  • Curiosity to learn internal systems and contribute to process improvements.

Why This Role Stands Out:
  • Be part of a collaborative and innovative team that values continuous improvement.
  • Your input will directly influence how legal and operational services are delivered.
  • Gain exposure to executives, attorneys, and tech leaders, shaping strategic decisions.
  • You'll work on meaningful projects that modernize workflows and improve client outcomes.
  • We foster a flexible, professional culture where initiative, transparency, and teamwork are encouraged—whether remote or onsite.

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