Job description

Job Summary:

You've got a solid background leading website initiatives from discovery all the way through execution.
You understand UX, SEO, accessibility, localization, and can translate business requirements into tech specs and user stories.
You have experience shipping new website features and functionality working with cross-functional teams that are both technical and non-technical.
You understand how high-velocity marketing teams work, and how engineers think.
Most of all, you love solving hard technical challenges to make a difference in the lives of your stakeholders and our customers.

Requirements:

8+ years working on global websites for SaaS companies (eCommerce or Growth experience an added plus).
Experience overseeing development, testing/optimization, SEO, CMS migrations, global site architecture -- with a strong understanding of web best practices.
Experience managing complex product development cycles and technical solutions.
Experience leading cross-functional teams to deliver products and projects on deadlines.
Outstanding data analysis skills.
Experience managing projects through a full product lifecycle including integrating customer and business needs gathered through research into product requirements, defining the product strategy, driving prioritization, managing a roadmap, and pre/post-launch analysis.
Ability to present to exec audience and synthesize information to a business audience.
Adept at managing and prioritizing multiple initiatives, available resources, and timelines in mind.

Responsibilities:

Represent the voice of customers and prospects in the feature development cycle through data-driven insights, testing, competitive analysis/benchmarking, and qualitative feedback.
Manage strategic projects and deliverables to incorporate the full scope of requirements needed to deliver end-to-end web products including: functionality, performance, security, scalability, resiliency, localization, and integrations.
Manage and prioritize your work within the web engineering backlog using product development techniques including: minimum viable product, validated learning, sprint releases, and a focus on continuous improvement.
Engage with cross-functional delivery teams to ensure web product vision is preserved and aligned to goals throughout implementation and delivery.
Establish and refine core processes for the team including the intake process, project management process, and agile methodology
Partner closely with testing and optimization team to develop and deploy interactive testing and personalization strategy to support your project work and KRs
Help manage website KPIs and reporting.
Perform funnel analytics that, uncover new findings and opportunities for driving revenue.
Monitor and enhance site performance and uptime.
Bonus points if you have experience pivoting toward AI to augment traditional web work and build for scale.

Web Program Manager (Level 2)

Role overview