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Field Service Engineer - MR / CT

Veracity Software Inc

Role overview

Qualifications

  • Formal training in MRI and CT equipment
  • Field experience with multi-vendor medical imaging equipment
  • Ability to think analytically in high-pressure environments
  • Self-starter with minimal supervision required

Responsibilities

  • Assist in the repair of diagnostic imaging equipment
  • Perform scheduled preventative maintenance including calibrations
  • Document all service activities according to Company Quality Standards
  • Communicate with account manager on services being provided

Key facts

Hard skills

Magnetic Resonance Imaging Medical Imaging Health Maintenance

Other skills

  • Communication
  • Problem Solving
  • Analytical Thinking
  • Customer Service
  • Teamwork

About the company

Veracity Software Inc logo

Veracity Software Inc

Computer Software / SaaS

The definition of Veracity is accuracy and habitual truthfulness. This truly defines our brand in simplistic terms. At Veracity, we believe in doing everything in the ‘Right Way’, which means you have to challenge your own innovations and solutions all the time. Our strength lies in our employees, and with the right blend of business and technical expertise, we set the bar high for Veracity. From inception, Veracity focused on building cloud based SaaS solutions while using the latest and most advanced technology stack. We have delivered cloud based customized solutions and services to various clients across both North America and India. We have a global headquarter in Woodbridge, NJ while our offshore office is in Pune, India. We believe in bringing Global talent together, which helps us in delivering cost effective, yet highly scalable and efficient solutions. With the vision of trying to be one of the trusted IT partners as well as one of the most respected solution providers with an onsite/offshore model, Veracity is equipped with the right set of highly skilled individuals who have expertise in delivering the most effective business services and solutions for our clients. Veracity’s mission is to become the Trusted IT Partner for various businesses across globe.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

Links

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Job description

Position: Field Service Engineer - MR / CT
Location: San Diego, California, USA
Full time

Experience: 1 - 30 Year

National third-party has an immediate need for a multi-vendor MR/CT Field Service Engineer for the greater San Diego, CA area.

Provider of medical imaging repair and maintenance seeks an experienced multi-vendor (Client/Siemens/Philips), multi-modality(MR/CT) Engineer. Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

Experience Required: Must have formal training and field experience in one of the following that applies MRI and CT equipment.

Essential Responsibilities
Assist in the repair of diagnostic imaging equipment specific to X-ray or high-level electro-mechanical background
Must be a self-starter, able to travel and work independently with minimal supervision
Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
Accurately document all service activities in accordance with the Company Quality Standards.
Assess, calibrate, and maintain test equipment
Submitting field service reports timely and according to functional standards.
Communicate with account manager on services being provided.
Manage and Maintain company assets required to perform all necessary job functions.

Work Environment: This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.
Work Schedule: Primarily Monday thru Friday normal business hours occasional evening and weekends.
Physical Demands: The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

Competencies
  • Ability to follow procedures and instructions/direction.
  • Ability to work well with others.
  • Communication Proficiency.
  • Business Acumen.
  • Customer Service Skills.

Travel: This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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