Role overview

Qualifications

Deep hands-on experience with Qualtrics configuration, APIs, automation, and analytics
Strong experience with Qualtrics REST APIs and integrations
Proficient in Python and SQL for ETL and automation
Experience with advanced Excel, Power BI, Tableau, or Google Data Studio

Responsibilities

Design, configure, and maintain Qualtrics dashboards for real-time KPI monitoring
Create and manage integrations between Qualtrics and external systems
Develop Python and SQL scripts for automation and data processing
Conduct data analysis to derive actionable insights for business partners

Key facts

Remote from: California (USA)
Fixed term
Senior (5-10 years)
English

Hard skills

Data Integration Python (Programming Language) SQL (Programming Language) Power BI Tableau (Business Intelligence Software) IBM Data Studio OAuth Windows PowerShell NumPy (Python Package) Internal Documentation Vendor Management

Other skills

Microsoft Excel
Communication
Detail Oriented

About the company

Veracity Software Inc

The definition of Veracity is accuracy and habitual truthfulness. This truly defines our brand in simplistic terms. At Veracity, we believe in doing everything in the ‘Right Way’, which means you have to challenge your own innovations and solutions all the time. Our strength lies in our employees, and with the right blend of business and technical expertise, we set the bar high for Veracity. From inception, Veracity focused on building cloud based SaaS solutions while using the latest and most advanced technology stack. We have delivered cloud based customized solutions and services to various clients across both North America and India. We have a global headquarter in Woodbridge, NJ while our offshore office is in Pune, India. We believe in bringing Global talent together, which helps us in delivering cost effective, yet highly scalable and efficient solutions. With the vision of trying to be one of the trusted IT partners as well as one of the most respected solution providers with an onsite/offshore model, Veracity is equipped with the right set of highly skilled individuals who have expertise in delivering the most effective business services and solutions for our clients. Veracity’s mission is to become the Trusted IT Partner for various businesses across globe.

Company details

Company size51 - 200

Links

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Job description

Senior Qualtrics Analyst
Duration: 5-Month Contract
Location: Torrance, CA / Remote

We are seeking a Senior Qualtrics Analyst to support advanced survey analytics, system integrations, automation, and insight generation using the Qualtrics XM platform. This role will partner closely with business stakeholders, data engineering, BI teams, and external vendors to deliver high-quality dashboards, reports, integrations, and survey solutions that drive business decision-making.
The ideal candidate has deep hands-on experience with Qualtrics configuration, APIs, automation, and analytics, and can operate independently in a fast-paced, enterprise environment.

Key Responsibilities
1. Dashboard & Reporting

Design, configure, and maintain Qualtrics dashboards for real-time KPI monitoring
Create filters, segments, and calculated fields for advanced insights
Automate scheduled report delivery to stakeholders
Export and blend Qualtrics data with Excel, Power BI, Tableau, or Google Data Studio
Manage and maintain XM Directory, including list hygiene, deduplication, and CRM/CDP integrations
Validate vendor-produced dashboards and reports for accuracy and business alignment

2. Integrations & Data Connectivity

Design and maintain integrations between Qualtrics and external systems (Salesforce, AWS S3, Snowflake, BigQuery, Adobe, internal APIs)
Configure Qualtrics APIs and Data Connectors for automated data ingestion and exports
Manage authentication, permissions, and secure data transfers
Collaborate with data engineering teams to align Qualtrics data with enterprise data models
Perform QA and reconciliation of upstream and downstream data flows

3. Automation, Scripting & APIs

Develop Python and SQL scripts for ETL and automation
Create and manage scheduled jobs for recurring integrations
Use Qualtrics Workflows, Actions, and Webhooks for event-based automation
Perform historical data backfills using Qualtrics APIs
Monitor automation pipelines, troubleshoot failures, and implement alerting

4. Data Analysis & Insights

Conduct upstream invitation and response data analysis
Clean and transform CSV, JSON, and Excel datasets
Build pivot tables and exploratory analyses to identify trends
QA vendor-delivered datasets and dashboards
Translate data into actionable insights for business partners
Collaborate with BI and marketing analytics teams to merge survey, CRM, and behavioral data

5. Backlog & Operational Management

Manage analytics and integration backlogs with business stakeholders
Prioritize work based on business value and urgency
Troubleshoot and resolve production issues related to surveys, dashboards, and integrations
Coordinate with vendors on requirements, QA, SLAs, and deliverables
Document incidents, root causes, and resolutions

6. Survey Design & Deployment

Design surveys using advanced logic, branching, quotas, embedded data, and randomization
Configure display logic and dynamic content
Set up email, SMS, and anonymous distributions
Implement and manage Website Feedback and Mobile SDK intercepts
Test surveys end-to-end to ensure accurate data capture

7. Stakeholder Communication

Gather and document business requirements
Present insights and recommendations to stakeholders
Train users on dashboard interpretation and data best practices
Ensure compliance with GDPR, CCPA, and internal data governance standards

Required Skills & Expertise
Qualtrics Platform

Advanced survey configuration, logic, and embedded data
Dashboard creation, segmentation, and calculated fields
XM Directory management and panel automation
Workflows, Actions, and Webhooks
Website Feedback and Mobile SDK deployments

APIs & Integrations

Strong experience with Qualtrics REST APIs
Integrations with Salesforce, AWS S3, Snowflake, BigQuery, Adobe
OAuth2 authentication, API rate limits, and error handling

Programming & Automation

Python (Pandas, Requests, NumPy)
SQL for ETL and analytics
PowerShell or Bash scripting (preferred)

Analytics & Visualization

Advanced Excel / Google Sheets (pivots, formulas, lookups)
Power BI, Tableau, or Google Data Studio
Survey analytics (NPS, CSAT, driver analysis)
Strong data QA and validation skills

Operational & Soft Skills

Backlog and incident management experience
Strong documentation and communication skills
Ability to work across Agile (Scrum/Kanban) environments
Vendor management and cross-functional collaboration
Highly detail-oriented with a focus on data quality

Recruiter Submission Template –

Full Name:
Degree Major with University and Completion Year:
Total Years of Experience working with Qualtrics Platform:
Total Years of Experience in Survey Analytics & Reporting:
Total Years of Experience in Data Integration & Automation:
Do you have hands-on experience with Qualtrics Dashboards & Reporting? (Yes/No – please elaborate):
Do you have experience configuring advanced survey logic (branching, quotas, embedded data, randomization)? (Yes/No – please elaborate):
Do you have experience managing XM Directory (contact lists, deduplication, CRM/CDP integration)? (Yes/No – please elaborate):
Do you have experience working with Qualtrics APIs and REST integrations? (Yes/No – please elaborate):
Do you have experience integrating Qualtrics with external systems (Salesforce, AWS S3, Snowflake, BigQuery, Adobe, or internal APIs)? (Yes/No – please specify which):
Do you have experience with automation using Qualtrics Workflows, Actions, or Webhooks? (Yes/No – please elaborate):
Do you have scripting experience for ETL or automation?

Python (Yes/No – please specify libraries used):
SQL (Yes/No – please elaborate):

Please describe a recent project where you designed or supported Qualtrics dashboards, integrations, or automation. Include your role and outcome:
Do you have experience exporting and blending Qualtrics data with BI tools (Power BI, Tableau, Google Data Studio, Excel)? (Yes/No – please elaborate):
Motivation / Reason for Interest in this Position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, ZIP Code):
Notice Period (in weeks):
Current Work Authorization Status (e.g., US Citizen, GC, H1B, etc.):
Expected Hourly Rate:
Is it W2 / C2C? If C2C, please provide corporation name:
Are you comfortable working primarily Remote with Limited Onsite Flexibility ?