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Case Management Coordinator

Role overview

Qualifications

  • Fluent Bilingual Spanish/English
  • Verifyable High School Diploma or GED Required
  • Case management experience required
  • Bachelor's degree required - No Nurses

Responsibilities

  • Assessing, planning, implementing, and coordinating case management activities
  • Managing a caseload including supportive and medically complex members
  • Coordinating Medicaid Long Term Care/Comprehensive Program enrollees
  • Utilizing case management and quality management processes

Key facts

Other skills

  • Critical Thinking
  • Negotiation
  • Communication
  • Time Management
  • Microsoft Office
  • Multitasking
  • Teamwork
  • Detail Oriented
  • Technical Acumen
  • Decision Making

About the company

ICONMA logo

ICONMA

Human Resources, Staffing & Recruiting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryHuman Resources, Staffing & Recruiting
Company size1001 - 5000

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Job description

Our client, is a Retail Pharmacy company, is looking for a Case Management Coordinator for their Cutler Bay County, FL location.
 
Responsibilities:
  • Fluent Bilingual Spanish/English required (both reading and speaking and writing)
  • Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
  • Effective communication skills, both verbal and written
  • Our organization promotes autonomy through a Monday-Friday working schedule and flexibility as you coordinate the care of your members.
  • Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.
  • Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members.
  • Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness through integration.
  • Case Management Coordinators will determine appropriate services and supports due to member’s health needs; including but not limited to:
  • Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports.
  • Coordinates case management activities for Medicaid Long Term Care/Comprehensive Program enrollees.
  • Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by
  • providing care coordination, support and education for members through the use of care management tools and resources.
  • Conducts comprehensive evaluation of Members using care management tools and information/data review Coordinates and implements assigned care plan activities and monitors care plan progress
  • Conducts multidisciplinary review to achieve optimal outcomes
  • Identifies and escalates quality of care issues through established channels
  • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs
  • Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health
  • Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices
  • Helps member actively and knowledgeably participate with their provider in healthcare decision-making Monitoring, Evaluation and Documentation
  • of Care:
  • Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
 
Requirements:
  • We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team.
  • Verifyable High School Diploma or GED Required
  • Case management experience required
  • Long term care experience preferred
  • Microsoft Office including Excel competent
  • Members at home, in assisted living facilities and nursing homes.
  • Bachelor's degree required - No Nurses.
  • Social Work degree or related field.
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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