Role overview

Qualifications

Bachelor's degree in Business Administration, Management, Operations, or related field (MBA preferred)
5+ years of proven experience in operations management or a related leadership role
Strong understanding of business processes, supply chain, and resource management
Excellent leadership, communication, and problem-solving skills

Responsibilities

Oversee daily business operations to ensure efficiency and alignment with company objectives
Develop, implement, and refine operational policies and procedures
Monitor KPIs, budgets, and performance metrics to improve efficiency and reduce costs
Manage and lead cross-functional teams to meet productivity, quality, and service standards

Key facts

Remote from: Georgia (USA)
Full time
Senior (5-10 years)
Operations Manager
English

Hard skills

Process Optimization KPI Management Budget Management Resource Management Project Management Continuous Improvement Process

Other skills

Leadership
Decision Making
Strategic Planning
Business Acumen
Collaboration
Communication
Problem Solving
Organizational Skills
Time Management

About the company

OVA.Work

OVA is the most advanced Automated, Intelligent, intuitive On-boarding platform for Staffing Firms of all sizes. Since 2018, OVA has been raising the bar in the Human Capital Management Software Industry. Headquartered in Alpharetta, Georgia, We allow high-volume employers to create a seamless on-boarding experience with just a few clicks. Our E-boarding and candidate engagement tool will simplify employers Work life, eliminate Manual Processes, paper work, dropouts and delays and helps you keep track of employee progress, allowing new hires to get the most out of the on-boarding experience. Hire 80% faster and reduce your time and cost by 50% and improve the overall experience. We are proud to be the first company to put Powerful, easy to use on-boarding platform into the hands of startups, growing companies and enterprises alike. # New Hire On-board Smart with Technology: • Automated Intro Emails • Easy-Fill web Forms • Paperless, E-Signature-Enabled Processes • Personalized Portals • Track Employee Progress • Easy-to-use Notifications • Schedule Deadlines • Intuitive Dashboard • Centralized Employee Data • Submit Employee Verification Requirements • Payroll Integrations • Fully integrated System Reach us today to learn how ova.work can help you to enhance your New Hire On-boarding process to the next level.

Company details

Company size51 - 200

Links

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Job description

Job Description – Operations Manager

Position Overview

We are seeking a results-driven and experienced Operations Manager to oversee day-to-day business operations, optimize processes, and drive efficiency across teams. The Operations Manager will be responsible for managing people, resources, and workflows to ensure organizational goals are met while maintaining high standards of quality, productivity, and compliance.

Key Responsibilities

Oversee daily business operations to ensure efficiency and alignment with company objectives.
Develop, implement, and refine operational policies and procedures.
Monitor KPIs, budgets, and performance metrics to improve efficiency and reduce costs.
Manage and lead cross-functional teams to meet productivity, quality, and service standards.
Coordinate with department heads (Finance, HR, Sales, Supply Chain, etc.) to streamline workflows.
Identify and resolve operational challenges, risks, and bottlenecks.
Ensure compliance with legal, safety, and regulatory standards.
Support strategic planning, forecasting, and process improvement initiatives.
Train, coach, and mentor staff to build high-performing teams.
Prepare regular reports and present findings to senior leadership.

Qualifications

Bachelor's degree in Business Administration, Management, Operations, or related field (MBA preferred).
5+ years of proven experience in operations management or a related leadership role.
Strong understanding of business processes, supply chain, and resource management.
Excellent leadership, communication, and problem-solving skills.
Proficiency in project management tools, ERP systems, and MS Office Suite.
Ability to analyze data and make strategic, data-driven decisions.
Strong organizational and time-management skills with attention to detail.

Key Competencies

Leadership & People Management
Process Optimization & Continuous Improvement
Strategic Thinking & Decision Making
Financial & Business Acumen
Communication & Collaboration

Work Environment

Office-based role with periodic visits to operations sites, clients, or vendors.
Fast-paced environment requiring adaptability and multitasking.