Logo for Merit Medical Systems, Inc.

Post Market Surveillance Specialist (Fixed-Term)

Role overview

Qualifications

  • Bachelor’s degree (or equivalent) with three years of related Quality/Regulatory experience
  • Knowledge of U.S. FDA regulations (21 CFR 803), Medical Devices Directive (93/42/EEC, as amended), European MDR 2017/745, ISO 13485, and Canadian Medical Device Regulations
  • Experience with medical device global adverse event reporting (e.g., MDR, MPR, Vigilance, TGA)
  • Strong interpersonal, verbal and written communication skills with excellent time management and project management abilities

Responsibilities

  • Perform complaint investigations and assist with reporting decisions; maintain records in the Global QA adverse event reporting system
  • Analyze complaints to determine if they are reportable to global regulatory bodies and participate in related meetings
  • Interact with management, international regulatory affairs/quality assurance, and global regulators on the adverse event reporting process
  • Prepare for, participate in, and assist with FDA facility inspections, Notified Body Audits, Post Market Surveillance activities and other governmental inspections as directed

Key facts

Other skills

  • Training And Development
  • Spreadsheets
  • Word Processing
  • Internet Research
  • Detail Oriented
  • Time Management
  • Self-Motivation
  • Social Skills
  • Non-Verbal Communication
  • Computer Literacy

About the company

Merit Medical Systems, Inc. logo

Merit Medical Systems, Inc.

Medical Devices & Equipment

As a global healthcare company, we understand customer needs and innovate and deliver medical solutions that transform patient care. Founded in 1987, Merit Medical Systems, Inc. is engaged in the development, manufacture, and distribution of proprietary disposable medical devices used in interventional, diagnostic, and therapeutic procedures, particularly in cardiology, radiology, oncology, critical care, and endoscopy. Merit serves client hospitals worldwide with a domestic and international sales force and clinical support team totaling in excess of 300 individuals. Merit employs approximately 6,000 people worldwide with facilities in South Jordan, Utah; Pearland, Texas; Richmond, Virginia; Malvern, Pennsylvania; Rockland, Massachusetts; Aliso Viejo, California; Maastricht and Venlo, The Netherlands; Paris, France; Galway, Ireland; Beijing, China; Tijuana, Mexico; Joinville, Brazil; Markham, Ontario, Canada; Melbourne, Australia; Tokyo, Japan; Reading, United Kingdom; Johannesburg, South Africa; and Singapore.

Company details

Company typeXLarge
IndustryMedical Devices & Equipment
Company size5001 - 10000

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Job description

Work Shift:

DAY

Work Schedule:

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

This position is a fixed-term opportunity currently expected to run through March 2027.

ESSENTIAL FUNCTIONS PERFORMED

1.    Perform complaint investigations and assist with reporting decisions.
2.    Interacts with various levels of management, international regulatory affairs/quality assurance, and global regulatory bodies on the adverse event reporting process.
3.    Analyzes and makes recommendations regarding complaints received by Merit to determine if they are reportable to global regulatory bodies. 
4.    Participates in complaint related meetings to determine which complaints require an adverse event report. 
5.    Performs and reviews complaint investigations and makes recommendations for resolution.
6.    Maintains appropriate records for the Global Quality Assurance adverse event reporting system as defined in relevant procedures. 
8.    Prepares for, participates in and assists with FDA facility inspections, Notified Body Audits, Post Market Surveillance activities and other governmental inspections as directed.
9.    Performs other duties and tasks, as needed.     

ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS 

•    Lifting -- Not to exceed 50 lbs. – local practice may apply.
•    Writing
•    Sitting
•    Standing
•    Bending
•    Visual acuity
•    Color perception
•    Depth perception
•    Reading
•    Field of vision/peripheral

SUMMARY OF MINIMUM QUALIFICATIONS

•    Education and/or experience equivalent to a Bachelor’s Degree and three years of related experience in a Quality/Regulatory related field.

•    Knowledge of U.S. FDA regulations (21 CFR 803), the Medical Devices Directive (93/42/EEC, as amended), the European Medical Device Regulation 2017/745 (MDR), ISO 13485 Quality System Standards, and Canadian Medical Device Regulations.
•    Experience with medical device global adverse event reporting required, such as MDR, MPR, and Vigilance, TGA, etc.
•    Self-motivated, self-directing, strong attention to detail and excellent time management skills.
•    Strong interpersonal skills and the ability to communicate well – verbally and in writing – with others.
•    Project management experience.
•    Demonstrated computer skills preferably spreadsheets, word processing, database, internet research and other applicable software programs.

PREFERRED QUALIFICATIONS

•    American Society for Quality (ASQ) Certifications - Certified Quality Auditor (CQA) 
•    Regulatory Affairs Certification – RAC (Global).
•    Experience with electronic submissions.

COMPETENCIES

•    Global medical device adverse event reporting, such as MDR, MPR, TGA, and Vigilance
•    Computer skills/internet research
•    Interpersonal/communication skills
•    Quality system development/training    

COMMENTS

Infectious Control Risk Category II:

The risk category explains whether or not employees are likely to come into contact with blood or body fluids while performing their jobs.  Risk category II states employment and procedures that may require exposure.

As an eligible Merit employee, you can expect the following:

* Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights

* Medical/Dental & Other Insurances (eligible the first of month after 30 days)

* Low Cost Onsite Medical Clinic

* Two (2) Onsite Cafeterias

* Employee Garden | Gardening Classes

* 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays

* 401K | Health Savings Account

To see more on our culture, go to www.merit.com/careers.

Military Veterans are encouraged to Apply.

Merit is a proud Utah Patriot Partner committed to hiring our Veterans.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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