Key Facts

Remote From:

Anywhere

Category: Sales Engineer

Full time

Senior (5-10 years)

English

Hard Skills

Aftermarket Sales Technical Sales Service Management Claims And Litigation Management Sales Forecasting Trade Show Sales Product Knowledge Stakeholder Engagement Presentation Software

Other Skills

•
Communication
•
Teamwork
•
Self-Motivation
•
Problem Solving
•
Time Management

Roles & Responsibilities

Minimum Diploma in Engineering (Mechanical, Mechatronics, Electrical, or equivalent field).
Minimum 5 years of working experience in an engineering environment, with a strong emphasis on technical sales or aftermarket service sales.
Proven capability to engage confidently with multi-tiered stakeholders, from maintenance technicians up to plant procurement directors.
Self-disciplined and highly driven to succeed under a 100% remote working infrastructure.

Requirements:

Industrial Client Acquisition: Map out and visit manufacturing facilities, warehouses, and industrial zones across Penang to promote multi-brand lifting and heavy machinery service offerings.
Contract Negotiation: Formulate precise engineering service quotations, handle complex commercial contract terms, and resolve customer objections to secure long-term agreements.
Technician Synergy: Work hand-in-hand with the field technician team to schedule, allocate, and monitor preventive maintenance and breakdown repair jobs.
Technical Warranty Governance: Act as the first point of contact for client escalations, overseeing warranty claims and technical resolution loops with the operations support desk.

Job description

This is a remote position.

Company Overview

Our client is a premier national player in industrial lifting infrastructure and heavy mechanical equipment services. Catering to the high-density manufacturing, logistics, and semiconductor fabrication hubs of the Northern region, they are deploying a Senior Sales Engineer to command their aftermarket and service contract portfolios in Penang.

Requirements

Role Summary

Operating with complete regional autonomy, this role is 90% focused on sales generation and client conversion, backed by a 10% administrative allocation for internal engineering dispatching. You will lead corporate pitches to lock down long-term preventive maintenance service SLAs, spare part supply pipelines, and breakdown/repair packages for major industrial players.

Key Responsibilities

Industrial Client Acquisition: Map out and visit manufacturing facilities, warehouses, and industrial zones across Penang to promote multi-brand lifting and heavy machinery service offerings.
Contract Negotiation: Formulate precise engineering service quotations, handle complex commercial contract terms, and resolve customer objections to secure long-term agreements.
Technician Synergy: Work hand-in-hand with the field technician team to schedule, allocate, and monitor preventive maintenance and breakdown repair jobs.
Technical & Warranty Governance: Act as the first point of contact for client escalations, overseeing warranty claims and technical resolution loops with the operations support desk.
Market Intelligence: Participate in regional industrial trade shows, identify new engineering applications, and update the CRM system with pipeline data and forecasts.

Job Requirements

Minimum Diploma in Engineering (Mechanical, Mechatronics, Electrical, or equivalent field).
Minimum 5 years of working experience in an engineering environment, with a strong emphasis on technical sales or aftermarket service sales.
Proven capability to engage confidently with multi-tiered stakeholders, from maintenance technicians up to plant procurement directors.
Self-disciplined and highly driven to succeed under a 100% remote working infrastructure.