ICS connects skilled South African insurance professionals with remote roles at brokers across the UK and Australia. Whether your background is in claims, underwriting, or both - if you're experienced in short-term commercial insurance, we want to hear from you.
This is a pipeline position. You apply once, we match you to live opportunities as they come up. Typical time from pipeline to placement: 4–8 weeks.
What you'll be doing
• Claims handling - processing and managing STI claims from registration through to settlement across commercial lines
• Underwriting & portfolio - new business, renewals, endorsements, risk assessment and premium adjustments
• Client & broker engagement - professional communication with brokers, clients and insurers, relationship-first
• Compliance & administration - accurate records, regulatory alignment, invoicing and documentation
What we need from you
• Matric essential · degree or diploma advantageous
• FAIS compliant
• Minimum 2 years' experience in short-term insurance - claims, underwriting, or both
• Confident communicator - strong written and spoken English
• Comfortable working UK or Australian business hours
• Reliable fibre at home - minimum 50/50 Mbps
• South African citizen, currently based in South Africa
Why ICS
• International exposure without leaving South Africa
• Apply once - stay active in our network for all matching roles
• Small, responsive team that actually keeps you in the loop
• Access to modern insurance environments and global best practices
How it works
• Quick application - under 5 minutes. Your basic details and CV. That's it for now.
• Video intro + short assessment - a link comes straight to your inbox. 60 seconds on camera, a few questions. Re-record as many times as you like.
• Meet & greet with our ops team - a relaxed 15–30 minute Teams call before we match you to live broker opportunities.
We keep the process intentionally straightforward.
Your time matters - and so does ours.

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