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Short Term Insurance Professional at Insure Connect Services

Insure Connect Services

Role overview

Qualifications

  • Matric essential
  • FAIS compliant
  • Minimum 2 years' experience in short-term insurance (claims, underwriting, or both)
  • Confident communicator - strong written and spoken English

Responsibilities

  • Claims handling - processing and managing STI claims from registration through to settlement across commercial lines
  • Underwriting portfolio - new business, renewals, endorsements, risk assessment and premium adjustments
  • Client broker engagement - professional communication with brokers, clients and insurers, relationship-first
  • Compliance administration - accurate records, regulatory alignment, invoicing and documentation

Key facts

Hard skills

Commercial Insurances Underwriting Product Renewals Risk Analysis Customer Engagement Compliance Management Invoicing Internal Documentation Customer Development

Other skills

  • Relationship Management
  • Record Keeping
  • Communication
  • Professionalism
  • Detail Oriented
  • Physical Flexibility

About the company

Insure Connect Services logo

Insure Connect Services

Outsourcing & Offshoring

Insure Connect is an independent organisation with over 25 years of Insurance administration and outsourced experience by an insurance company, broker and Underwriting Managers to administer and manage functions in preference to delivering those services in-house. For any insurance business the concept of outsourcing important aspects of its service offering is one it must take seriously, as clients and brokers may perceive the company to be forgoing control of some of its core functions. It is equally important, however, that clients and brokers understand what it means to outsource and the benefits it delivers. We are global leaders in attracting, retaining, scaling, training and developing talent, who have exceptional English language written and communication skills, and extremely high work ethic, familiar with a highly regulated industry and its requirements, the business case is that they are located in South Africa where the costs of these services are significantly lower than anywhere else globally.

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size501 - 1000

Links

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Job description

Your Insurance experience. International reach. No relocation.

ICS connects skilled South African insurance professionals with remote roles at brokers across the UK and Australia. Whether your background is in claims, underwriting, or both - if you're experienced in short-term commercial insurance, we want to hear from you.

This is a pipeline position. You apply once, we match you to live opportunities as they come up. Typical time from pipeline to placement: 4–8 weeks.

What you'll be doing
• Claims handling - processing and managing STI claims from registration through to settlement across commercial lines
• Underwriting & portfolio - new business, renewals, endorsements, risk assessment and premium adjustments
• Client & broker engagement - professional communication with brokers, clients and insurers, relationship-first
• Compliance & administration - accurate records, regulatory alignment, invoicing and documentation

What we need from you
• Matric essential · degree or diploma advantageous
• FAIS compliant
• Minimum 2 years' experience in short-term insurance - claims, underwriting, or both
• Confident communicator - strong written and spoken English
• Comfortable working UK or Australian business hours
• Reliable fibre at home - minimum 50/50 Mbps
• South African citizen, currently based in South Africa

Why ICS
• International exposure without leaving South Africa
• Apply once - stay active in our network for all matching roles
• Small, responsive team that actually keeps you in the loop
• Access to modern insurance environments and global best practices

How it works
• Quick application - under 5 minutes. Your basic details and CV. That's it for now.
• Video intro + short assessment - a link comes straight to your inbox. 60 seconds on camera, a few questions. Re-record as many times as you like.
• Meet & greet with our ops team - a relaxed 15–30 minute Teams call before we match you to live broker opportunities.

We keep the process intentionally straightforward.

Your time matters - and so does ours.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

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