Short Term Insurance Commercial Underwriter at Insure Connect Services

Commercial Underwriter

Role Overview

At Insure Connect Services (ICS), we partner with international brokers and insurance firms to place skilled South African professionals into remote, high-impact roles.

As demand for commercial underwriting talent continues to grow, we are actively building a pre-qualified talent pipeline to support our clients across the UK and Australian markets.

This is not a single vacancy, but an opportunity to join a professional network of like-minded individuals, with typical placement turnaround times of 4–8 weeks, depending on client demand.

As a Commercial Underwriter within our pipeline, you will support international brokers across new business, renewals, and portfolio management - contributing to both client retention and business growth, while maintaining high underwriting and service standards.

Key Responsibilities

Commercial & Portfolio Support

• Assist with new business, renewals, endorsements, and mid-term adjustments
• Support retention strategies and contribute to reducing policy cancellations
• Analyse client portfolios and assess risk to ensure appropriate cover and pricing

Client & Stakeholder Engagement

• Maintain clear, professional communication with clients, brokers, insurers, and internal teams
• Build and maintain strong working relationships to support long-term portfolio growth

Underwriting & Compliance

• Request and assess quotations, present options, and implement premium adjustments
• Ensure all underwriting activity aligns with quality standards and regulatory requirements

Administration & Financial Processes

• Maintain accurate electronic records for audit and compliance purposes
• Assist with invoicing, refunds, and general policy administration
• Ensure all documentation is complete, accurate, and up to date

Minimum Requirements

• Qualification: Matric (essential); FAIS compliance required. A relevant Degree or Diploma is advantageous
• Experience: Minimum 2 years’ experience in Short-Term Insurance, specifically Commercial Underwriting
• Client Exposure: Proven experience engaging directly with clients in a professional capacity
• Communication: Strong English proficiency, professional presentation, and confident verbal communication
• Availability: Willingness to work international hours (UK/Australian time zones)
• Technical Setup: Dedicated home office with reliable fibre internet (minimum 50/50 Mbps; 100/100 Mbps preferred)
• Location: Must be a South African citizen currently residing in South Africa

Application Process & Additional Information

• This is a pipeline role, meaning you will be considered for both current and future opportunities
• The application process includes a comprehensive application form and short video introduction
• Candidates who successfully complete the process will remain active in our professional network and may be presented to brokers as suitable opportunities arise

Why Join ICS?

• Access to international career opportunities in the UK and Australian insurance markets
• A structured, transparent, and digitally enabled recruitment process
• The opportunity to be part of a growing network of insurance professionals
• Exposure to modern underwriting environments and global best practices