Certified Medical Assistant

Certified Medical Assistant @ Midi Health: 👩‍⚕️💻

Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!

Business impact 📈  

• Maintain accurate patient records 
• Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages 
• Complete a high volume of prior authorizations 
• Perform clinical administrative functions within scope of certification 
• Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages 
• Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation

What you will need to succeed: 🌱

• National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required
• Prior experience utilizing the CoverMyMeds system required
• Experience submitting prior authorizations for weight loss medications electronically and over the phone required 
• 3+ years of experience as a Medical Assistant (post externship)- huge plus if you have telehealth and/or remote work experience! 
• 2+ years of current ATHENA ONE outpatient EMR experience required (Must have used Athena in 2024 and 2025), 5+ years of overall EMR experience. 

Work Hours: 

Monday-Friday: 

9-5:30 Pacific Time
10-6:30 Eastern Time
11-7:30 Eastern Time
12-8:30 Eastern Time

*includes a 30 minute, unpaid lunch break

What we offer: 

• Compensation: $22/hour, non-exempt
• Full Time, 40-hour work-week 
• Fully remote, work from home opportunity! 
• Benefits (medical, dental, vision, 401k)

The interview process will include: 📚 

1. AI Recruiter Interview (10 minute phone call)
2. Recruiter Interview (30 min Zoom)
3. Final Interview with Lead MA (30 min Zoom)

Thanks for your interest in Midi 👋 While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot

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