This is a remote position.
Inbox & Diary Optimisation: Manage executive email accounts and complex calendars, ensuring a maximum two-hour turnaround time on crucial business inquiries to maximise B2B conversion rates.
Process Automation & AI Workflow Support: Proactively identify manual administrative bottlenecks and utilise AI tools (such as ChatGPT and Claude) to build automations, generate social media assets, and streamline operational outputs.
Project & SOP Oversight: Monitor team compliance with established Standard Operating Procedures (SOPs) within ClickUp, tracking project deliverables and maintaining operational momentum.
B2B Lead & CRM Management: Field initial B2B corporate inquiries manually and actively assist the founder in selecting, structuring, and implementing a formal corporate CRM system.
Logistics & Expansion Coordination: Assist with the administrative, research, and logistical frameworks required to support the organisationβs ongoing market entry into the United Kingdom.
Financial & General Administration: Prepare cross-border payments, manage routine administrative records, and facilitate smooth communication with external specialised marketing and logistics agencies.
Minimum of 3β5 years of experience as an Executive Assistant or a similar remote administrative role supporting business founders or C-suite executives.
Exceptional independent problem-solving capabilities with a proven track record of working autonomously as a contractor without rigid day-to-day supervision.
Strong commercial acumen with a professional, solution-oriented approach to customer relations and B2B communication.
High emotional intelligence and a confident, analytical mindset, comfortable with direct, transparent feedback and constructive debate.
Fully equipped, highly reliable professional home office infrastructure (secure workspace, high-speed fibre internet, and backup power alternatives)
Prior professional experience working within the global e-commerce, Amazon Seller Central, or digital retail sectors.
Practical exposure to choosing or establishing a CRM database from the ground up.
Advanced workflow mastery of ClickUp (task management, tracking, dashboards).
Proficient operational familiarity with generative AI platforms (Claude, ChatGPT, or similar LLMs).
Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
High degree of daily schedule flexibility with an asynchronous, outcome-focused workflow.
Direct exposure to a high-growth, multi-million dollar global e-commerce enterprise.
Long-term professional growth potential as the organisation establishes its South African operational hub.
Remote.
Part-Time, Independent Contractor (Approximately 4 hours per day / 20 hours per week).

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